Safety equals greater efficiency for Komatsu
Safety equals greater efficiency for Komatsu...
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Qube puts wellbeing of its people first
Through its focus on the safety, health and wellbeing of its 7,000 employees; logistics service provider Qube Group has reduced injuries by more than 40 per cent...
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Sleep well work better infographic
Download this infographic and encourage healthy work and sleep habits...
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Shine Winter 2021
Sharing stories, ideas and news across Lifetime Care and Workers Care...
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Promontory's Final Closure Report on icare Improvement Program
Promontory's final report Addressing the McDougall and GAC Recommendations...
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Promontory – First Quarterly Update on icare's Improvement Program
The First Quarterly Update on icare's progress in addressing the McDougall and GAC Recommendations prepared by independent assurer, Promontory Australia...
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Nominal Insurer Claims Management Service Request for Proposal (RFP) FAQs
Frequently asked questions about the tender for claims and injury management services...
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Promontory Tenth Quarterly Update on icare Improvement Program
This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 February 2024 to 30 April 2024...
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Promontory – Third Quarterly Update on icare's Improvement Program
This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2022 to 31 July 2022...
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Deloitte Access Economics - Evaluation of the MSD Wearable Study
Deloitte Access Economics was engaged by icare to design the implementation and evaluate the MSD Wearable Study...
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Changes to claims management - General FAQs
General frequently asked questions (FAQs) about the changes to claims management...
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Changes to claims management - Employer FAQs
Frequently asked questions for employers about the changes to claims management...
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icare announces new claims service providers for workers compensation scheme
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Promontory - Second Quarterly Update on icare's Improvement Program
The Second Quarterly Update on icare's progress in addressing the McDougall and GAC Recommendations prepared by independent assurer, Promontory Australia...
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Competitive Grants Application Form
DDC - Research Grant Application Form...
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Competitive Grants Application Guidelines 2018
Research Grants Application Guidelines 2018...
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Starting an attendant care program with Lifetime Care
Attendant care services help support you in your home and community. Lifetime Care pays for ‘reasonable and necessary’ attendant care services to help you with tasks you need support to do as a...
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Starting an Attendant Care Program with Workers Care
Attendant care services help support you in your home and community. The icare Workers Care program will pay for reasonably necessary attendant care services to help you with tasks you need support to...
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Education and study support services
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DDC Asbestos Diseases Research Institute peer-to-peer support fact sheet
The Asbestos Disease Research Institute supports people who are currently living with mesothelioma and their families...
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DDC Asbestos Diseases Foundation of Australia peer-to-peer support fact sheet
Asbestos Diseases Foundation is a not-for-profit, community-based organisation providing support to people with an asbestos-related disease...
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Support services fact sheet
Support organisations offer a safe and understanding community of people who understand what it means to be diagnosed and living with, or caring for someone with a dust disease...
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wecare - family support fact sheet
wecare provides mentoring and support for families of people who are seriously injured in a workplace or motor vehicle accident or after the diagnosis of a work-related dust disease...
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Dust Diseases Care grief and loss support fact sheet
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Claims for Payment of Heath Care
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Claims for Payment of Heath Care
Claiming payments for health care with dust diseases care...
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Domestic Assistance Claim Form
Complete this form if you are making a claim for reimbursement of pre-approved domestic assistance expenses that you have paid...
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Grief support following a workplace death
Download the icare Grief support pack to find out more information about counselling and other support services...
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Medical Expenses Claim Form
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Travel Expenses Claim Form
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How to request treatment rehabilitation and care services with lifetime care
How to request treatment and rehabilitation services with lifetime care...
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Domestic Assistance fact sheet
If you receive compensation benefits from Dust Diseases Care, you may also be entitled to receive domestic assistance in your home...
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Complementary and alternative therapies information sheet - Dust Diseases Care
Complementary and alternative therapies information sheet - Dust Diseases Care...
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Sargood on Collaroy - Information for Participants and Workers
Sargood on Collaroy is the most accessible beachside health and wellness resort in Australia, purpose built for people living with a spinal cord injury...
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Respiratory Health Monitoring Questionnaire for PCBU - Silica
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Lung Screening Sydney CBD Clinic Information Sheet
Use this info sheet to understand how to prepare for your appointment and what to expect...
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Respiratory Health Monitoring Service Agreement
Respiratory Health Monitoring Service Agreement...
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Clinic Location Guide
Use this guide so you know how to find us and arrive on time...
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Lung Screening Mobile Clinic Brochure
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Equipment insurance claims information sheet
If you have equipment that has been funded by icare, and this equipment is lost, accidentally damaged, maliciously damaged or stolen, we need to know straight away...
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Home modifications - A way to stay at home
We can support you with home modifications by paying for changes to the structure, layout or fittings in your home that you need because of your injuries...
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Home modifications - Frequently Asked Questions
Answers to frequently asked questions about home modifications, our team will meet with you to discuss your specific needs...
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Role of your coordinator and case manager - Lifetime Care
Find out more about the roles of your coordinator and case manager...
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Mobile phones and distraction fact sheet
In NSW, using a handheld mobile phone while driving is illegal. A mobile phone can only be used in limited circumstances whilst driving. This guide explores the rules on when you can legally use your...
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icare Workers Insurance Review of a Decision Request Form
icare Workers Insurance Review of a Decision Request Form...
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Lifetime Care - Dispute assessors
Information about dispute assessors for participants in the Lifetime Care and Support Scheme...
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Road Safety and Your Work - A Guide for Employers
This guide provides workplaces with information about key road safety issues and risks, and ways to help you and your workers get around safely while using the road...
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Claims Transfer Fact Sheet
Claims Transfer Fact Sheet...
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Ageing well
Information on ageing well for people in Lifetime Care and the Workers Care program...
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Risk Management Plan Template
The Risk Management Plan Template, crucial for grant applications, systematically addresses project risks with its Risk Register and Mitigation Strategies, enhancing project credibility by...
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Annual Financial Acquittal Report
The Annual Financial Acquittal Report template enables detailed annual financial reconciliation, ensuring that funds are used as specified in the Funding Agreement, thereby maintaining financial...
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Induction Kit for New Grantees
The Induction Kit for New Grantees is an all-encompassing resource that acquaints new recipients with DDC's procedures, grant lifecycle, reporting requirements, and Funding Agreement, while...
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Active Project Reporting User Manual
This user manual offers a detailed guide on active project reporting, outlining steps from preparation to funds’ release, various report types, financial acquittal processes and impact assessment. It...
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How to Draft a Successful Grant Application
This webinar outlines guidelines for successful grant applications to DDB, covering project planning, rationale, design methodology, cost-benefit analysis, significance, researcher qualifications...
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Project Planning and Scheduling
This webinar emphasises the importance of planning and scheduling in project management, covering the project lifecycle, initiation, timeline creation, and the use of staging and budget templates. It...
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Project Staging Template
The Project Staging Template is a multi-functional tool essential for grant applications, project management, handling contractual obligations, funding disbursement, evaluation, dispute resolution...
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Final Project Report
The Final Project Report template is designed to offer a comprehensive summary of the project, capturing key findings, outcomes, and the overall impact, presenting a complete picture of the project's...
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Support Organisation Final Project Report
The Support Organisation Final Project Report template is designed to offer a comprehensive summary of the project, capturing key findings, outcomes, and the overall impact, presenting a complete...
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Project Variation Request Form
The Project Variation Request Form enables grantees to formally propose changes to their grant terms, accommodating unforeseen challenges or opportunities, ensuring flexibility and adaptability in...
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Project Planning and Scheduling Manual
This manual provides a thorough guide on project planning and scheduling, covering the project lifecycle, stakeholder identification, budgeting, risk management and quality assurance. It includes...
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Quality Assurance Plan Template
The Quality Assurance Plan Template provides DDB funded researchers and Support Organisations with a detailed guide for maintaining high research standards, covering quality metrics, audits...
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Active Project Reporting
This webinar emphasises the importance of regular reporting, detailing the reporting process and types of reports, including Progress Project Reports, Annual Financial Acquittal Reports, Final Project...
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Dust Diseases Care Scholarship Application Form 2019
icare Dust Diseases Care PhD scholarship application form 2019...
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Guide to completing a Care Needs Review report
Information to assist service providers/case managers to complete a Care Needs Review Report...
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Care Needs Review Report
Service providers/case managers are to use this form to document the injured person's care needs when a referral from icare has been received from the Care Needs Review...
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Worker Injury Assessment Form
Workers Compensation Insurers making an application for injured workers to enter the Workers Care program complete this form to assist Workers Care decide if the injured worker continues to meet the...
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CTP Care Activities of Daily Living ADL Assessment Practice Guide
Information to assist ADL assessors to complete an ADL Assessment Report...
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Health Literacy Framework
The icare Health Literacy Framework has been developed for application in the lifetime schemes of icare: Lifetime Care, Workers Care, Dust Diseases Care and CTP Care...
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Health Literacy Framework diagram
The icare Health Literacy Framework identifies key aspects of the work and systems developed by icare's lifetime schemes that impact health literacy...
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Workers Care consequential injuries and health conditions policy
This policy provides workers with guidance on requesting treatment, rehabilitation and care services that the Workers Care Program can pay for in relation to new injuries and/or health conditions...
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Working together - understanding responsibilities
Workers in Workers Care can find information about their rights and responsibilities when accessing the Workers Care program...
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Community Support Services
Community Support Services is a free independent service that supplements the treatment and care provided as part of your workers compensation claim. The service supports you in rebuilding your health...
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50-word news article text - PIAWE
You can copy and paste this short 50-word text into your communication materials to injured workers...
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Medical Services Handbook
This book has information that may assist you in managing your future medical needs. Think about your personal needs and see if there are services in this book you think may be relevant to you, or...
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Dust Diseases Care Fellowship Application Form 2019
icare Dust Diseases Care fellowship application form 2019...
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Guide to completing a Care Needs Assessment Report
Information to assist care needs assessors to complete a Care Needs Assessment Report...
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Into the future
We understand your needs can change over time and you may need further modifications to your home...
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Major modifications
Major home modifications are modifications that may alter the structure of your home, they are more complex than minor modifications such as installing rails or temporary ramps...
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A way to stay at home
Home modifications are available if you have a serious motor accident, or serious injury or illness at work...
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Relocating and rebuilding
The size, age, condition and design of your home may mean that it can’t be suitably modified...
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Invoicing and payment for services
We make payments directly to service providers for approved treatment, rehabilitation and care services...
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Karen Mauer
"I am very passionate about supporting adults with significant injuries such as spinal cord injury, traumatic brain injury, vision impairment and amputations."...
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Treating patients with a workplace injury
GPs and other healthcare practitioners play a key role in the recovery and rehabilitation for people with a workplace injury...
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Claiming out-of-pocket expenses in CTP Care
If you're a client in CTP Care, we can reimburse you for approved services and treatment...
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Treatment and care for long-term injuries
CTP Care can pay for your treatment and care if you have a long-term injury caused by a motor accident in NSW and have an accepted CTP claim...
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Caring for people with long-term injuries caused by a motor accident
CTP Care pays for treatment and care if you have a long-term injury caused by a motor accident in NSW and have an accepted claim with a CTP insurer...
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Shine Magazine Winter 2021 edition out now
Shine is produced for participants of Lifetime Care and the Workers Care Program. Through sharing personal stories in their own voice, others are able learn about life after a severe motor accident or...
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icare to review payments to Dust Disease Care participants
Historical Dust Disease Care payments under review...
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icare extends current arrangements with third-party service providers
icare will extend its current contractual arrangements with four third-party service provider categories until the end of 2022...
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icare provides update on historical underpayments remediation
icare CEO Richard Harding has outlined progress on the remediation activities for injured workers who historically may have received incorrect weekly compensation payments dating back to 2012...
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Jess' story: sister, daughter, young carer, her own person
When Jess's brother broke his back in a car accident it changed her life too. She has written her own honest and emotional account of being the sibling of an accident survivor...
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icare seeking input on the future of workers compensation claims
Insurance and Care NSW (icare) is encouraging its customers and the community to “Have Your Say” on the way injured workers are supported back to work and life in NSW...
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icare Customer Advocate's Customer Vulnerability report released
icare's Customer Advocate, who promotes the interests of icare customers, has published a report into Customer Vulnerability in the Nominal Insurer Workers Compensation Scheme...
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Luke's story: from crash survivor to community activist
Luke almost lost his life in a motorbike accident. While still dealing with the injury to his brain, the 38-year-old has become increasingly active as a community mental health advocate. Luke is a...
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Workers insurance premium update for 2021/22
Premium notices for the year ahead are being issued from this week...
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icare announces new HBCF distributor panel
icare has announced a new panel of distributors, which provide support and advice to builders seeking Home Building Compensation insurance in New South Wales...
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Today’s workplace insights for a better workplace tomorrow
Can we influence safety culture to improve safety across NSW workplaces?...
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icare updates COVID-19 information on adverse reactions to vaccinations
Insurance and Care NSW (icare) has updated its workers compensation information in relation to workers who may suffer an adverse reaction to a COVID-19 vaccination...
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New CEO releases governance report
icare Chair and CEO welcome independent governance, culture and accountability review and commit to taking action to refocus the organisation...
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Westpac remittance advice changes
From 7 April 2021, Westpac process enhancements will change the way our customers receive their email remittance advice...
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Meet icare Brain Injury Psychiatry Fellow Dr Daniel Smoothy
Dr Daniel Smoothy is a Consultation Liaison Psychiatry Advanced Trainee working in the Liverpool and Wollongong area...
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Kim's story – reaching the road to normal
Kim sustained a traumatic brain injury following a fall in the workplace. In 2020, she completed icare’s Vocational Intervention Program to support her return to work...
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Support for young construction workers' health, safety and wellbeing comes through good communication
New research has found that the communication between young construction workers and their supervisors is critical to promoting good health, safety and wellbeing both on site and in life...
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Mental health and flexible working: what you need to know
There are three emerging challenges pressing on mental health in the age of COVID-19...
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Tim's story: Surviving severe burns and supporting other survivors
Tim sustained severe burns in a workplace accident 14 years ago and now mentors other burns survivors...
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icare welcomes surgical fee changes
icare has welcomed the recent announcement by SIRA of changes to surgical fees from 1 July 2021...
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Promontory named as Improvement Program Independent Assurer
icare today announced the selection of Promontory Australia, as Independent Assurer on the progress of its Improvement Program...
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NSW manufacturer adopts wearable technology device following pilot
Weathertex, an Australian-owned timber cladding manufacturer based in Heatherbrae NSW has adopted wearable technology to protect its workers following a 6-month pilot facilitated by icare...
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Interim Establishment Report for Improvement Program released
An Interim Establishment Report on icare's Improvement Program, prepared by independent assurer, Promontory Australia, has been released on icare's website...
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Jake's helping hand leads workers above and beyond
Only 23 years old, occupational therapist Jake Turvey was selected as the Young Professional of the Year icare Industry Champion...
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It's just Common Sensei
A new digital safety behavioural change program delivered via a social media campaign kicked off this month...
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Update on historical underpayments remediation
icare welcomes Deloitte to Pre-Injury Average Weekly Earnings (PIAWE) remediation program...
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Workers compensation premiums adjust to future risks
Average premiums have not increased since 2014. Premium changes were put on hold last year due to the need to support NSW businesses through the once-in-a-century pandemic. The changes we are making...
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What will the future of staff engagement look like?
How do we keep staff engaged in this new world we're currently shaping?...
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icare continues industry engagement on claims model through a Market Study
icare is continuing its engagement with industry and the community on the way workers compensation claims are managed in future through a market study for potential service providers open today...
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$9.6 million for research centre to improve injured people health outcomes
icare and SIRA have granted $9.6 million over five years to the John Walsh Centre for Rehabilitation Research to help improve the lives of people living with injury-related disability...
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icare responds to Law and Justice Committee
icare has provided an update to the Standing Committee on Law and Justice on its progress in core activities relating to compliance with requirements expected of a public sector agency...
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icare extends contract with Allianz for 12 months
Insurance and Care NSW (icare) has extended its Authorised Provider agreement with Allianz for a further 12 months...
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New technology to improve age-old injury issue
Turning the tide on what is generally accepted in the pick and pack industry as ‘inevitable,’ pharmaceutical supply company EBOS tackled body stressing injuries with new wearable technology...
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True courage: Vicki's story
Australia's first disabled lawn bowls umpire, Vicki, is a one-of a kind woman who has overcome overwhelming odds to carve her own path and define happiness on her terms...
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Improvement at icare update: June 2021
icare has taken significant action since the release of the icare and State Insurance and Care Governance Act 2015 Independent Review Report by the Hon Robert McDougall QC (McDougall Review)...
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Update on historical PIAWE remediation
An independent review by Deloitte has mapped out a clear path forward and endorsed icare's approach to rectify underpayments to injured workers in a fair, appropriate and timely manner...
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icare to pay out $38 million to 53,000 injured workers
Today icare announced that it will proactively pay $38 million to 53,000 injured workers affected by historic weekly payment calculation errors, in order to get benefits back to the people who need...
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icare releases guidance to support people with a limb amputation
icare is proud to announce the release of the 'Guidance on the support pathway for people with a limb amputation (and trialling a prothesis).'...
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What does the future of work look like?
The pandemic has changed the way we work and live, but how will it change the way we work in the future?...
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icare finds wearable technologies can help safeguard workers
Employers should consider including wearable technologies to workplace health and safety interventions to help improve worker safety, according to an evaluation of a study by icare...
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Ally’s story: A car accident, a coma, a new career in childcare
When Ally was 16, a car accident and a severe brain injury changed her life. She was in a coma for 66 days. She talks about her journey since...
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icare HBCF is developing an improved eligibility assessment process
icare is simplifying the way most builders can obtain eligibility to purchase certificates of home building compensation insurance...
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Statement on Privium Group
Building company Privium Group Pty Ltd has recently entered into voluntary administration and is surrendering its contractor licence...
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Using a crisis to connect and care
When staff were injured in a riot at a Youth Justice centre, management knew they had to find a new way to deal with not just the physical injuries, but the psychological ones too...
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Evaluation report released for study into wearable technology for WHS purposes
icare commissioned a study into the application of wearable technologies to assist organisations protect their workers against work-related musculoskeletal disorders (MSDs)...
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icare aligns CSP contract tenures for the Nominal Insurer
icare has extended its contract with Employers Mutual Limited (EML) for 12 months to continue to provide claims management services under the Nominal Insurer until 31 December 2022...
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New Customer Advocate appointed
icare has announced the appointment of Melanie Howard-McDonald as the new Customer Advocate charged with being the voice of the customer...
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Tackling customer misbehaviour though respect and resilience
The last year has been a challenging one for us all and some customers have been taking it out on staff in shops and food outlets...
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What does good workplace safety look like?
How can employers improve safety at work? What does best practice in WHS look like?...
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icare procurement improvement program—total contract value updates
icare has updated additional total contract values for its service provider contracts after confirming service provisions and spend, as part of its procurement improvement program and ongoing...
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Improvement at icare: October 2021
icare continues to make important progress in its Improvement Program, which covers areas across the organisation such as risk and governance, performance, and culture and accountability...
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Productivity and your workplace
We’ve gathered together some of the greatest minds in the productivity field to provide you with a toolbox of tips to help you get the most out of yourself and your teams...
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New CEO confirms leadership changes at icare
New icare CEO Richard Harding today announced leadership changes to refocus the organisation on core priorities...
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Update on icare's Dust Diseases Care participant payment review
icare will commence its remediation program to repay Dust Disease Care participants following completion of the independent assurance report...
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icare provides new training to help employers respond to mental health in the workplace
With mental health an important aspect of keeping people safe at work, icare is helping employers consider how to take an integrated approach in the workplace via the new “More than mental health...
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icare welcomes release of the McDougall Review
icare has welcomed the release of the independent review by the Hon Robert McDougall QC...
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Person-centred approach captures hearts and minds
Linda Byrnes' fixed focus on recovery, return to work and best outcomes for everyone involved in an injured worker's rehabilitation journey is why she was selected as an icare Industry Champion...
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icare's wearable technology study helps keep M4-M5 Link Tunnel workers safer
A study into wearable technologies funded by the icare Foundation is trialling a unique off-body exoskeletal technology to protect those working on Sydney's M4-M5 Link Tunnels...
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Professional Standards Framework designed for NSW Nominal Insurer and Treasury Managed Fund workers compensation
icare has developed, in conjunction with industry, a framework of professional standards for workers compensation claims management professionals within the NSW Nominal Insurer and the Treasury...
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How small businesses can help injured employees recover at work
As an employer you have a requirement to help an injured employee continue to work, or return to work, as part of their recovery from injury or illness...
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Mock Court Trial sheds light on mental health management
The recent landmark court case in Victoria cast a spotlight on the crucial need for mentally healthy workplaces in the public sector...
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icare selects new legal service provider panel for General Lines
The General Lines stream of cover is part of the Treasury Managed Fund which is managed by Insurance for NSW. It covers legal liability, motor vehicle and property as well as other miscellaneous areas...
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Mental health apps and digital tools help manage COVID-19
COVID-19 forced Rehab Management to think laterally and fast track the roll-out of health apps and digital tools to support their clients remotely...
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Sixth quarterly update of icare's Improvement Program released
This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period from 1 February 2023 to 30 April 2023...
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Dust Diseases Board research informs practical ways to protect workers
Understanding the nature of silicosis is vital to protect those working with hazardous dust such as the silica found in natural and artificial stone. The Dust Diseases Board provides funding for...
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Seventh quarterly update of icare's Improvement Program released
This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2023 to 31 July 2023...
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Health Maintenance Tool: Now as an app
People with a spinal cord injury can now use a mobile app to more easily access information and tools in the Health Maintenance Tool...
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icare adds pricing transparency to HBCF premium calculator
Premiums displayed will now include the builder’s weighting, assisting in more accurately estimating the cost of HBC insurance...
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Gallagher Bassett, new claims service provider for the Nominal Insurer
Gallagher Bassett is part of a new panel of six claims service providers managing workers compensation claims under the Nominal Insurer...
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Supporting carers to care for those they love: the Carer Journal
icare is proud to partner with Carers NSW to bring you the Carer Journal...
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Steve's story: getting back to work
A work accident left Steve with a traumatic brain injury. Almost two years later he has managed to return to most of his previous activities and hobbies and, in particular, get back to the job he...
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Protecting Sydney's water: the resilience of Warragamba Dam against natural disasters
Every single day households across NSW use hundreds of litres of water for drinking, cooking, bathing, flushing toilets, doing laundry, and watering gardens...
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icare partners with NSW Small Business Month this October
October is Small Business Month in NSW and as an official collaborative partner, icare is hosting face-to-face and virtual events to support workplace health and safety for small businesses across NSW...
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Partnering with employers to protect NSW workers
ADSSI Limited, a not-for-profit home and community care business, recently participated in icare's Protect Together (P2) Program...
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Shine Magazine Winter 2023
Welcome to our latest edition of Shine Magazine...
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CTP Care: Supporting those injured on NSW roads
This month marks one year since icare launched CTP Care...
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Partnering with like-minded employers to create change
Our Prevention team partnered with an employer to positively influence safety leadership behaviours and prevent injuries in the workplace...
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Improve the health of your small business
October is Small Business Month in NSW and as an official collaborative partner, icare is hosting face-to-face and virtual events to support workplace health and safety for small businesses across NSW...
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Motor Traders' Association of NSW renews partnership with icare to improve workplace safety
The renewed two-year partnership will provide expert support and training to assist the motor vehicle industry in work health and safety, return to work, and safely transitioning towards electric...
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icare supports the Oz Day 10K wheelchair race
On Australia Day, some of the world's best wheelchair track and road athletes competed in the Oz Day 10K on the tightest and most technical course in the world through The Rocks in Sydney...
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icare responds to HWL Ebsworth cyber incident
HWL Ebsworth, a law firm used by a range of large commercial and government organisations including icare, recently experienced a data breach which resulted in some of its information being stolen and...
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New report highlights work design strategies to improve workers' mental health and wellbeing
The Design for Care research project is led by Curtin University, the University of Sydney and Monash University and funded by icare...
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Welcome to our latest edition of Shine Magazine
Shine is produced for participants of Lifetime Care and the Workers Care Program...
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Improving the wellbeing of NSW's farmers and their families
icare's recent partnership with Active Farmers supports mental health by connecting farmers in regional NSW...
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Shine Writers Prize winners
The theme: Who I am? The theme for 2023 "Who I Am" explored identity. This could be a source of reflection on one's own story, how identity can be redefined, or provide the opportunity to find meaning...
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Fifth quarterly update of icare's Improvement Program released
This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 November 2022 to 31 January 2023...
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Eighth quarterly update of icare's Improvement Program released
This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period from 1 August 2023 to 31 October 2023...
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UTS students offer the winning solutions to challenging workplace problems
Twenty students from the University of Technology Sydney (UTS) Business School have been announced as winners in the icare-UTS Industry Partnership Award in a contest that explored new solutions to a...
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Update on icare’s payment remediation activities
icare has made significant progress remediating approximately 17,500 injured worker claims impacted between October 2012 and October 2019 through our Indexation Remediation program...
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2022-23 Annual Report highlights
The Insurance and Care NSW (icare) 2022-23 Annual Report outlines the organisation's operations, performance and achievements over the financial year...
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Carers Way Ahead Program
Earlier this week, icare, together with the University of New South Wales (UNSW), hosted a webinar to inform service providers and staff about a new program for carers and families to build...
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icare to work with Uniting NSW.ACT to expand access to community support services
icare is expanding access to Community Support Services thanks to a new contract with its chosen service provider Uniting NSW.ACT...
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Council promotes October Safety Month with icare NSW and Paralympian Nigel Smith
George River Council partnered with Insurance and Care NSW (icare) for an October Safe Work Month event with speaker Paralympian Nigel Smith at Council’s Mortdale Depot recently...
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Jason’s story: helping others avoid the dark times
How Jason’s story is helping others avoid the dark times in the Workers Care Program...
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icare's Mobile Engagement Team increases support for employers across NSW
icare's Mobile Engagement Team helps employers understand what they can do to support their workers with workplace health claims, with a particular focus on return to work...
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icare to review and remediate historical indexation issue
icare has identified a historical issue with the application of indexation of weekly benefits for some injured workers across the Nominal Insurer (NI) and Treasury Managed Fund (TMF). The icare Board...
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Celebrating excellence: icare Sporting Injuries and the Champions of Sport Awards
In New South Wales we know that sport is more than a game, it's where teams become family, communities are created, and individuals are inspired...
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Preparing for the NSW fire season: vital steps for safety
Are you prepared for the coming bushfire season?...
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Community Support Services linked to strong wellbeing improvements for injured workers
icare delivers Community Support Services in the Workers Compensation scheme in partnership with Uniting NSW.ACT...
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icare announces program to enhance access to builder's warranty insurance
Insurance and Care NSW (icare) is undertaking a two-year program to enhance the way we offer builder's warranty insurance through the Home Building Compensation Fund (HBCF)...
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icare opens new Dust Diseases Care Health Screening Clinic
Insurance and Care NSW (icare) today opened the new Dust Disease Care Health Screening Clinic, which has relocated to icare's headquarters at 321 Kent Street, Sydney...
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icare REX celebrates five years of delivering risk management education to NSW Government
Risk Education eXpress (REX) celebrated its five-year anniversary in July 2023...
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Update on icare's hearing device schedule
Insurance and Care NSW (icare) has announced that its schedule of hearing devices for injured workers under the workers compensation scheme will remain in place for the foreseeable future after icare’...
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Referrals to Assistive Technology Hub now open: support for people living with brain injury
Do you know someone living with a brain injury who experiences challenges in their daily life? If so, you can now refer them to the Assistive Technology Hub for a clinical assessment and ongoing...
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Celebrating 35 years of ensuring NSW: The Treasury Managed Fund
This month, we celebrate a major milestone, 35 years of the Treasury Managed Fund (TMF)...
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August 2024 update on icare's payment remediation activities
icare has finished reimbursing injured workers affected by indexation underpayments for claims lodged between October 2012 and October 2023...
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Final update of icare's Improvement Program released
This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 February 2024 to 30 April 2024...
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icare publishes new performance data on Claims Service Providers
New performance data on the icare website to help eligible employers to choose their provider...
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Important advice for some DDC participants
As part of icare's ongoing work to improve systems and processes, we have unfortunately discovered historical errors in the calculation of some Dust Diseases Scheme payments...
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icare commences consultation on proposed structural changes
Today, icare began consultation on proposed structural changes aimed at improving outcomes for injured workers, business owners and other NSW Government agencies...
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Daljinder’s story: strength and determination
At the age of 18, Daljinder came to Australia to study engineering. A bad car accident and traumatic brain injury derailed his plans. But he never gave up. Daljinder is a Lifetime Care participant...
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Dust Diseases Board to boost the fight against dust diseases with major research grants
An innovative program of research into the understanding, treatment, translation and prevention of dust diseases is set to expand this month, with a major round of funding opened to new applicants...
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My own independence: Mark’s story
Mark has been using a wheelchair since a serious accident at work 20 years ago. It’s important for Mark that he can be independent. Thanks to his family, friends, support team and icare Workers Care...
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Breakthrough research giving new hope for treatment of dust diseases
Through icare, the Dust Diseases Board has funded Dr Alistair Cook’s research over three years endeavouring to create better outcomes for patients who are diagnosed with mesothelioma...
