Risk Education eXpress (REX)

Risk Education eXpress (REX) offers NSW Government agencies a suite of programs and resources to build capabilities that protect the people, assets, and services of NSW. It aims to deliver learning that is relevant, practical, accessible, and collaborative.

Access to REX is via the Insurance for NSW Portal. This service is complimentary to all NSW Government employees. View the video here.

Apply for access Login

Have a question? Contact us at rex@icare.nsw.gov.au

 

Quick Links

What does Risk Education eXpress education offer?

FACE-to-FACE & VIRTUAL
Technical programs, skills workshops, virtual classes, & topical webinars

 PEER CONNECT
Topical online & face-to-face communities 		 DIGITAL ON DEMAND
e-learnings, webinars – live & recordings, videos, podcasts toolkits, articles & resources 

How do I access Risk Education eXpress education?

Programs can be accessed in two ways:

1. Via Open Enrolment Programs – program schedules are published bi-annually in January and June for the following 6 months. Access to the REX portal is required to view and register for a program. View current programs available here

Note: if you have not accessed REX before, follow these steps to gain your log in credentials:         

  1. Click here https://my.icare.nsw.gov.au/portal-access-request/  
  2. Select “General (recommended)” and complete your details making sure to use your work email address.
  3. Confirm your work email in the automated confirmation mail triggered upon submitting your access request. 
  4. Within 48 hours your REX username and log-in details will be sent to you via email. Make sure to file these in a safe place! 

2. Via Agency Specific Application - Agencies can apply for any program in the REX Learning Catalogue to be run inhouse or virtually for a group of Agency participants. These programs are fully funded by icare.  Applications are subject to specific criteria and available funding.   

Contact Rex@icare.nsw.gov.au or your icare Client Engagement Manager for more information on the application process. 

REX education is complimentary and only accessible to NSW Government Agency employees covered by the TMF or selected TMF Service providers.

Email us for more information

 

What is a REX ‘peer connect’ community?

A REX Peer Connect Community is a network of like-minded NSW government professionals in similar roles/ fields, share a passion for what/ something they do, and who want to build and maintain their knowledge and skills in a specific area.

Each community has specific activities instigated and managed by icare and other experts, with guidance from members, to facilitate engagement and uplift capability across the public sector through targeted development.

Benefits of joining a REX Peer Connect community

  • Quarterly professional development sessions facilitated by subject matter experts with networking and sharing opportunities (delivered face-to-face and virtually).
  • Quarterly e-newsletter with knowledge articles, links to curated articles and resources, agency case studies, stories and experiences.
  • Exclusive access to the Peer Connect page in the REX Platform

Contact REX for more information on how to join a Peer Connect Community

 

Email us for more information

 

Currently available communities

WHS & Wellbeing
For NSW Government Agency safety and wellbeing professionals. This community is available for anyone with a passion for workplace safety to join.
 

Mental Health
For NSW Government Agency representatives who have completed the Mental Health First Aid program. Focused on refreshing and building the knowledge of MHFAiders to increase competence and confidence to carry out their role.
 

Performance & Insights
For NSW Government Agency representatives who have access to the TMF Dashboard (Qlik). Provides users with access to insights and reporting tips, advice, best practice, events and networking opportunities.
 

TMF Workers Compensation Transformation
For NSW Government Agency representatives who are involved in return to work co-ordination, injury management or workers compensation claims management.  Focus on providing valuable insights and resources to stay informed about the latest developments and changes in the TMF Workers Compensation  Transformation program.

 

    REX Learning Categories

  • General Insurance

    icare Insurance for NSW covers TMF Agencies in the event of loss or harm. This includes legal liability, property, motor vehicle, and other miscellaneous types of coverage.

    Programs and resources are targeted at NSW Government Agency employees in roles responsible for protecting assets and services, preventing and minimising loss, and involved in general insurance cover and claims management.   

    Programs focus on building knowledge of the TMF Statement of Cover, upskilling for efficient and effective claims management, assisting Agencies to identify and mitigate emerging risks, and sharing best practice on prevention and protection strategies within and across agencies.

    Login and view all REX General Insurance Programs

     

    General Insurance programs

    • Construction Risk Insurance Fund (CRIF) in Practice
    • General Lines Coverage in Practice
    • Navigating General Lines Self-Insurance Claims
    • Manage contractual liabilities using indemnities and insurance
    • Review & draft contractual liability clauses
    • TMF Declaration Fundamentals - Training
    • TMF General Lines Coverage Essentials eLearn
    • General Insurance & Risk Forum
  • Workers Compensation

    icare Insurance for NSW covers NSW covers TMF Agencies in the event an employee suffers a work-related injury or illness. This is in accordance with NSW workers compensation and injury management legislation.

    REX offers a wide range of programs and resources to build capabilities to manage workers compensation processes and claims.

    These programs are targeted at NSW Government Agency employees in roles responsible for workers compensation and claims management, as well as line managers supporting their injured workers and also feature workers compensation topical and legal updates.

    Find out how to better manage psychological injuries, support injured workers and get them back to work with icare’s Connect & Care program.

    Learn more about Connect and Care

     

    Login and view all REX Workers Compensation Programs

     

    Workers Compensation programs

    • Communicating Effectively with NTDs & Healthcare Stakeholders
    • Connect & Care for Line Managers
    • Connect & Care Train the Trainer
    • Managing High Risk and Complex Behaviour
    • Managing Psychological Claims
    • Managing Secondary Psychological Injuries
    • PIAWE Fundamentals
    • Taking a strategic approach to Return-to-work Co-ordination
    • Work Capacity Decisions
    • Workers Compensation Essentials eLearn
    • People & Risk Forum

     

  • Prevention (including Risk Management)

    Good safety makes good business sense. REX assists in building and enhancing core capabilities for roles that manage risk, and workplace health and safety.

    Build knowledge and skills to understand Agency risks and create strategies to reduce workplace injuries, reduce or eliminate harm to assets and service, and aid recovery should harm occur.

    Join REX’s REX WHS & Wellbeing community where safety and wellbeing professionals within NSW Government Agencies build and maintain their WHS knowledge and skills.

    Login and view all Prevention (including Risk Management) Programs

     

    Prevention (including Risk Management) programs

    • Driver Safety: Tips and Resources
    • Enterprise Risk Management Masterclass
    • Essentials for Healthy, Safe, and Productive Work eLearn
    • International SOS - First Aid Refresher eLearns
    • International SOS - Travel and Security eLearns
    • Leading with Psychosocial Safety
    • Respect & Resilience - eLearn modules
    • Respect & Resilience for Team Members
    • Respect & Resilience Train the Trainer
    • Risk Management Essentials eLearn
    • Risk Management in Practice
    • Road Safety: Everybody’s Business eLearn modules
    • WHS Due Diligence in Practice

     

  • Mental health and wellbeing

    20% of employees take leave due to mental ill heath (Centre for Economic Development of Australia (CEDA), 2022)

    40% of Employees reported work had a negative impact on their mental health (Gallup, 2022)

    62% of Australians reported experiencing burnout (Microsoft Trend Index, 2022)

    30% increase in psychological claims from 2018/9 to 2022/3.  (SafeWork NSW, 2024)  

    REX offers a holistic and diverse range of mental health programs and resources spanning prevention, early intervention and recovery.

    These educational programs assist with reducing stigma, increasing self-awareness, building skills and developing resilience.

    Login and view all Mental health and wellbeing Programs

     

    Mental health and wellbeing programs

    • Conversations about Non-Suicidal Self Injury
    • Creating Mentally Healthy Workforces
    • Managing Complex Mental Illness
    • Managing Post Traumatic Stress Disorder
    • Managing Psychological Claims
    • Managing Vicarious Trauma
    • Mental Health First Aid - Aboriginal and Torres Strait Islander (ABTSI)
    • Mental Health First Aid
    • Mindfulness
    • Supporting Neuroinclusive Workplaces
    • The Worrying Warriors: supporting self and others with anxiety
  • Leadership and enabling skills

    REX programs focus on building leadership skills, learning to lead with psychological safety and facilitating team members to reach their potential in a supported environment.

    There are also programs and resources to build skills to enhance performance in areas such as decision-making, motivational interviewing and effective business writing.

    Login and view all Leadership and enabling Programs

     

    Leadership and enabling skills programs

    • Constructive Conversations
    • Handling Challenging Stakeholders
    • Helping People Learn
    • Managing Performance
    • Motivational Interactions
    • Writing a Business Case

REX special events

Watch out for special event webinars and workshops on current and emerging topics. ‘What's coming up’ is advertised in REX's regular e-newsletter emailed to all registered Insurance for NSW Portal users.

Watch the video below to get a taste of a REX event.

View more on REX

To view, register and participate in REX, apply for general access to the Insurance for NSW portal.

Apply for access to REX