Report fraud
If you suspect a person or organisation has committed fraud
or is corrupt, report the behaviour so it can be investigated.
Related to a claim for compensation
- knowingly
submitting a false claim
- providing
false information
- failing
to declare information where it is legally required to do so
- failing
to declare employment income while receiving compensation
- altering
a medical certificate or any other documents relating to a claim
- submitting
false travel expense claims
- misrepresenting
an injury
- taking
steps to continue to receive compensation and avoid returning to work.
Related to a service provider
- claiming
for services that were not provided
- providing
false invoices or other documents.
Related to an icare employee
- receiving
a payment, other than payment from icare, for work performed as an icare
employee or when at work
- seeking
bribes or favours for decisions or actions taken as an icare worker.
How to report fraud
Email: fraud@icare.nsw.gov.au
Anonymous feedback
If you do not want to provide your name or be identified, we
accept anonymous reports. However, this means we can’t let you know about the
actions we take or the outcome. We may also be unable to look
into your concern if we need more information from you. To submit your
report anonymously, we recommend you use our SpeakUp platform.
What happens after you report fraud
When we receive a report of suspected fraud
we:
- keep
everything you tell us confidential
- acknowledge
your submission, if you include your contact details
- may
contact you for further information
- assess
the information you provide
- decide
if we should carry out an investigation or take other action.
If you choose to remain anonymous and do not provide enough
detail, we may be unable to action your report. When we conduct
an investigation, we collect evidence to determine if we can refer for
prosecution or take other action.
Make a public interest disclosure
icare does not tolerate corrupt conduct, maladministration,
serious and substantial waste of public money, government information
contravention nor any other serious wrongdoing.
If you are a current or former public official and you
suspect wrongdoing, you are encouraged to disclose information about the
wrongdoing, under the Public Interest Disclosure Act 2022.
Employees,
volunteers and officers of icare, together with individuals and corporations
(including their employees, volunteers, officers and subcontractors) engaged by
icare to provide services on behalf of icare, are classified as ‘public
officials’ under the Public Interest Disclosure Act 2022. The Act
protects public officials from reprisal and detrimental action when disclosing
serious wrongdoing.
icare’s Reporting Wrongdoing Policy sets out icare’s procedures in relation to
disclosures covered by the Act. icare may exercise functions on behalf of
another agency or entity or appoint one or more agencies or entities to
exercise functions on its behalf under the Act. icare is required to publish
details of these arrangements on its website which can be found here.
How to make a public interest disclosure
To submit your report, use our SpeakUp platform.
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