Injury claims for NSW government employees
The way you make an injury claim for a NSW government employee is different to a non-government agency.
How we manage our claims
We partner with four separate claims management providers to manage Treasury Managed Fund (TMF) claims for NSW Government agencies and their workers.
By offering more than one claims management providers, we can maintain a competitive environment that promotes product and service innovation. In addition, we’re continually working with TMF agencies’ current and future needs to provide support for risk management, injury prevention and claims handling processes.
If you’re a NSW government employee and need to make a claim for an injury, you should contact your employing agency directly who will report on your behalf.
If you’re a NSW government agency and need to make an injury claim on behalf of an employee, reach out to your relevant claims management service provider by using the contact details below. You will be advised from your current CSP if the change of claims providers impacts you.
icare updates claims services panel
icare continuously reviews the efficiency and effectiveness of its schemes to help injured people return to work as soon as possible and support positive outcomes for employers.
icare has proactively made the decision to reduce the number of claims services providers on its panel, following consideration of the needs of the schemes over the long-term, including delivering on icare’s legislative objectives of improved operational efficiency and delivering quality outcomes for employers and injured workers.
As a result of this decision, DXC will no longer form part of icare’s panel of claims service providers. icare is working constructively with DXC to manage their disengagement and the transition of any open claims.
Allianz and EML remain providers on the TMF panel.
Click the link to view more helpful FAQs for TMFT Open Claims Transfers.
Claims management service providers
Below are our current contracted providers for managing property, general liability, motor, travel, financial losses, and workers compensation claims:
Treasury Managed Fund portfolios and providers
| Portfolio | Provider |
|---|---|
| Workers Compensation No. 1 | Allianz Australia Insurance Ltd |
| Workers Compensation No. 2 | Employers Mutual Limited |
| Workers Compensation No. 3 | QBE Insurance (Australia) Limited (QBE) |
| Workers Compensation No. 4 | To be confirmed |
| Health Liability (medical malpractice) | Gallagher Bassett Services Pty Ltd |
| Visiting Medical Officer (VMOs) | Gallagher Bassett Services Pty Ltd |
| General (property, motor vehicle, legal liability–includes but not limited to common law liability, public liability, product liability, professional indemnity, directors/officer liability, contractual liability–travel and events) | Gallagher Bassett Services Pty Ltd |
