Small business hub
Helping employers with workers compensation
Small business hub
icare supports small business owners to manage workers compensation by providing everything you need in one place.
If your average performance premium (APP) is $30,000 or less, this hub is designed for you.
When it suits you, use these resources and information to support your business to:
- lower your premium
- effectively manage claims
- return injured workers back to work as soon as possible.
Quick links
Manage your premium | Safety and prevention | Make a claim | Claims resources | Education and events | For new employers | Contact us
Manage your premium
What is included in my premium?
Your policy helps cover your business against costs associated with supporting a worker who is injured at work. This may include:
- Weekly compensation benefits, e.g., paying all or a portion of their wage
- Medical and hospital expenses, e.g., GP consultations, physiotherapy, and surgery expenses
- Rehabilitation services, e.g., providers that support employers and workers with safe return to work
- Certain personal items, e.g., clothing or spectacles, if damaged in a work-related accident
- Lump sum payment for death or permanent impairment
Safety and prevention
Create a safer workplace for your team with icare's practical tools and resources.
Information
Prevent workplace injuries and manage risks
Sign-up to an evidence-based learning program to increase your team's knowledge on workplace risks and build capability to proactively prevent injuries.
Read moreMake a claim
As an employer, you need to notify your Claims Service Provider (CSP) within 48 hours of becoming aware of a work-related injury or illness.
Claims resources
This is where you need to go to notify us of an injury at your workplace or lodge a claim. You'll find easy-to-use templates and forms, fact sheets and guidance for managing the claims process.
Support for employers
The first few weeks of a worker's claim
Education and events
icare’s Mobile Engagement Team (MET) delivers free education, webinars and live events to help small businesses across NSW better understand workers compensation, employer responsibilities, and how to support recovery at work.
Mobile Engagement Team events
Meet with our team, ask questions and learn more about workers compensation.
View upcoming webinars and face-to-face events for small businesses.
Contact us
Need help with your policy, a claim, or using this hub? We’re here to support small businesses across NSW.
Need help?
For policy, claims or accessibility support, visit:
Live chat
Live chat is available Monday to Friday, 8:30am to 6pm. Look for the chat button in the bottom-right corner of your screen when it's online.
