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Working with us as an attendant care provider

Attendant care providers need to be approved to work in our care schemes. We have a panel of approved attendant care providers who are appointed through a tender process...

Equipment repairs and maintenance

Information for service providers working with Lifetime Care and Workers Care on requesting repairs or maintenance of equipment, otherwise known as assistive technology (AT)...

Workers Insurance forms and resources

Browse forms, resources and information sheets for practitioners and providers working in Workers Insurance...

CTP Care forms and resources

This page is for service providers working with CTP Care. It provides access to forms and information sheets that will help you when working with us...

Healthcare consumables

icare can pay for healthcare consumables needed due to a motor accident or workplace injury for participants in the Lifetime Care Scheme or workers in the Workers Care Program...

My Plan development – Write

During plan development, participants identify what steps they will take to achieve their goals, and any other services or supports they and the case manager agree might help achieve their goals...

Working with CTP Care

Information for service providers about working with CTP Care, including how to become a provider, delivering treatment and care, service-related expenses and client privacy...

Notify us of an injury or make a claim

On January 1 2018, icare workers insurance introduced a new workers insurance claims service model to improve claims experience of injured workers & employers...

icare's claims management service model

Details about the icare claims management service model introduced in January 2018...

Cost of Claims glossary

Working together: understanding responsibilities

This information outlines your rights and responsibilities as an awarded worker in Dust Diseases Care and our commitment to you...

Who we care for

If you are living with a disability from a work related dust disease contracted in NSW, we may be able to provide you with financial compensation and care...

Review a benefit decision with icare Dust Diseases Care

If you’re not satisfied with a decision we’ve made, there are a range of options available to you to help initiate an internal review...

Guidelines and policies

Legislation, guidelines and policies that govern Dust Diseases Care...

Funeral expenses

If a worker who was part of our care scheme passes away, we can help their family members with covering the cost of a funeral up to the value of $9,000...

Medical treatment for people with a work-related dust disease

If you have a work-related dust disease, you may be able to have your medical treatment costs paid for by us...

Psychological wellbeing for people with a dust disease

icare provides psychological supports for people with a work-related dust disease...

Equipment and modifications

If you have a work-related dust disease, we may be able to pay for equipment and home modifications to assist you in your daily life...

Support groups

Discover support groups for people with a dust disease. Finding the right support can be an empowering step towards making informed decisions...

Grief support

Information for the family members, carers and friends of people who have died from a dust disease...

Attendant care and domestic services

If you are a participant in our Dust Diseases program, we may be able to pay for attendant care and domestic services...

Peter Tighe

Peter is the Chair of the Asbestos Diseases Research Foundation (ADRF) Board, Deputy Chair of EE-Oz Energy Skills Australia and a member of the Board of Exemplar Systems Pty Ltd and Exemplar Learning...

Professor Emeritus Malcolm Sim AM

Malcolm is an Occupational and Environmental Physician and Public Health Physician who has longstanding research and clinical interests in dust diseases from workplace and environmental exposures...

Professor David Currow FAHMS

David is the Chief Cancer Officer of New South Wales and the Chief Executive Officer of the Cancer Institute NSW, the state's cancer control agency...

Kate Cole OAM

Kate Cole OAM is an independent occupational hygienist who specialises in the prevention of dust diseases...

Sherri Hayward

In addition to her industrial work, Sherri assists CFMEU members navigate the often-confusing workers compensation system. With a passion for simplifying the pre-injury weekly earnings (PIAWE...

Natasha Flores

Natasha is currently an Industrial Officer for Unions NSW specialising in Work Health & Safety and Workers Compensation...

Professor Sanchia Aranda AM

Sanchia was most recently CEO of Cancer Council Australia (2015-2021) and has worked in cancer control for over 40 years...

Clinical Fellowships

Strengthening clinical and research capacity in dust diseases by funding clinicians at any career stage to enhance prevention, diagnosis, treatment, and patient outcomes through collaboration and...

PhD Scholarships

Supporting early career research scientists, occupational hygienists, or those in occupational health to build capacity, foster innovation, and advance dust disease research and treatment...

Post-Doctoral Fellowships

Building research capacity and advancing innovation in dust disease prevention, diagnosis, and treatment for research scientists, occupational hygienists, and occupational health professionals...

Lung screening for employees working with crystalline silica and manufactured stone products

In partnership with SafeWork NSW, icare will be providing a free lung screening service for small businesses with less than 30 employees...

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Volunteering injuries

If you’re a volunteer with a state government agency that we cover, you may be entitled to workers compensation...

Premium scenarios tool

Cost of Claims summary and breakdown

What are the most common work injuries in NSW?

There were 92,124 workplace injuries from the NSW State Insurance Regulatory Authority (SIRA) 2015-16 report, Learn how to protect yourself and your workers...

Guidelines and policies

Legislation, guidelines and policies that govern Workers Insurance, Lifetime Care, Dust Diseases Care and Sporting Injuries...

Grief support

Information and resources for families dealing with a workplace fatality...

Psychological injury claims

If you have a psychological injury that was directly caused by your employment, you may be able to claim workers insurance payments...

Work injury damages

If your injury was a result of negligence, you may be able to sue your employer for damages...

Permanent impairment claims

How to make a permanent impairment claim application. Information for exempt workers and those claiming for pain and suffering...

Claiming out of pocket expenses

If you are a participant in Lifetime Care or the Workers Care Program and are out of pocket for approved services and treatment, we can reimburse your expenses...

Legal costs for lodging a workers compensation dispute

Legal costs for workers insurance disputes and how you may get legal assistance...

Medical treatment and rehabilitation for workplace injuries

We pay for medical and related treatment, hospital treatment and rehabilitation services for people who are injured or unwell due to a work-related incident or motor accident in NSW...

icare remediation payments update

icare is working to process payments securely and efficiently for injured workers who may be affected by an underpayment due to indexation not being applied correctly...

Workers Insurance property damage payments

You may be eligible for compensation for the cost of damage done to artificial aids and clothing in a work-related incident...

Hearing impairment payments

How to make a hearing impairment claim or permanent impairment claim under workers insurance...

Work break or journey payments

How to make a work break or journey claim under workers insurance...

Medication in the workers compensation scheme

Medication prescribed by a Nominated Treating Doctor (NTD) or medical specialist for the management of your compensable injury may be paid for or reimbursed as part of your claim...

Indexation Remediation FAQs

Forms and resources for injured or ill people

Browse our forms and resources and download PDF documents specific to you...

Sporting injuries

You don't have to be a professional sportsperson to receive a benefit for a serious sporting injury...

Commutation payments

Under circumstances, you can get workers insurance payments in a 'commutation' - one lump sum to cover your agreed medical, hospital and rehab payments...

Apply for Lifetime Care

Anyone who has sustained a severe motor accident injury in NSW can apply to become an icare lifetime care participant. You’ll be assisted by an icare lifetime care coordinator throughout the process...

Support for families and carers

icare Lifetime Care is committed to supporting families and carers of people who have sustained severe injuries at work or in a motor vehicle accident...

Shine

Shine magazine shares stories, ideas and news for participants of Lifetime Care and Workers Care...

Find a case manager approved by Lifetime Care

If you’re a Lifetime Care participant use our search tool below to find suitable case managers near you...

Support and resources for people living with a spinal cord injury

Information on the resources and support groups available to icare lifetime care participants and workers in the icare workers care program participants who have a spinal cord injury...

Resources for people with a limb amputation

Find information about specialist amputation resources and services for Lifetime Care participants and workers in the Workers Care Program...

Resources and support groups

Find resources, support groups and associations for people living with a severe injury in NSW...

Equipment

We can pay for equipment if you have been severely injured in a motor accident or at work in NSW...

Claiming out of pocket expenses

If you are a participant in Lifetime Care or the Workers Care Program and are out of pocket for approved services and treatment, we can reimburse your expenses...

Home and vehicle modifications

We can pay for modifications to your home and vehicle if you have been severely injured in a motor accident or at work in NSW...

How to lodge an eligibility dispute with Lifetime Care

If you’re not happy with a decision we’ve made about your eligibility, you have the right to dispute this decision, which will be resolved through a formal dispute process...

Home modifications process

An overview of the home modification process is explained in the videos and information provided...

Sofie Raad

"I provide timely services including case management, coordinating treatment, arranging attendant care and, planning return to school and/or return to work."...

Renée Gibbs

Renee Gibbs is an experienced paediatric OT who is passionate about working with children to enable them to achieve their best...

A way to stay at home

Home modifications are available if you have a serious motor accident, or serious injury or illness at work...

Emily Stone

"I am focused on facilitating care and rehabilitation in the client’s home and community to maximize their independence and participation in daily living skills."...

Statement of Business Ethics

This Statement of Business Ethics sets out the expectations and commitments of icare when working with our suppliers, commercial partners, and contractors (collectively referred to as ‘suppliers’)...

Treating patients with a workplace injury

GPs and other healthcare practitioners play a key role in the recovery and rehabilitation for people with a workplace injury...

Research Dissemination Plan Template

The Research Dissemination Plan Template outlines strategies for sharing research findings with relevant audiences, detailing goals, anticipated outcomes, target audiences, methods, timelines...

Support Organisation Project Progress Report

The Support Organisation Project Progress Report template assists in providing detailed, regular updates on project milestones and impacts, ensuring consistent alignment with agreed terms and...

Project Budget Template

The Project Budget Template is a financial management tool for grant applications, that integrates into Funding Agreement upon successful grant application, to standardise financial commitments...

DDC Research and Education Team Core Services

This webinar introduces the team and Dust Diseases Board (DDB), covering DDB grant funding streams, pre-award and post-award support services. It offers best practices, templates, user manuals, FAQs...

Variations to DDC Funding Agreement User Manual

This user manual details the process for submitting project variations, outlining steps from eligibility determination to review. It covers various variation types, including changes in investigators...

How to Prepare a Budget for a Grant Application

This webinar focuses on budgeting for grant applications, detailing guidelines, the importance of budgeting, DDB's budget format, direct and indirect expenses, personnel and travel costs, overheads...

DDC Funding Agreement and Variations

This webinar covers the project variation process, including eligibility, requirements, a checklist, and support provided. It discusses grant variation types like changes in chief investigators...

Project Progress Report

The Project Progress Report template assists in providing detailed, regular updates on project milestones and impacts, ensuring consistent alignment with agreed terms and facilitating effective...

Research Impact Reporting

This webinar delves into the strategy and importance of measuring research impact, discussing the benefits, DDB's approach to grant impact assessment, case studies, objectives, and examples of impact...

Final Financial Acquittal Report

The Final Financial Acquittal Report template is designed to confirm the completion of all financial obligations linked to the grant, playing an important role in facilitating the official closure and...

Consequential injuries and health conditions - Workers Care

This information sheet provides workers in Workers Care with answers to some frequently asked questions about consequential injuries...

Privacy principles information sheet

How we collect, store, use and disclose personal health information for workers in the Workers Care program...

Worker injury review form

Workers in Workers Care who are approaching the severe injury review point complete this form to help workers care decide if their injury continues to meet the severe injury criteria...

Medication in the Workers Compensation Scheme

This factsheet provides information to assist with the payment and reimbursement of costs for medication prescribed for your compensable injury...

100-word news article text - PIAWE

You can copy and paste this longer 100-word text into your communication materials to injured workers...

Ageing well

Information on ageing well for people in Lifetime Care and the Workers Care program...

Active Project Reporting

This webinar emphasises the importance of regular reporting, detailing the reporting process and types of reports, including Progress Project Reports, Annual Financial Acquittal Reports, Final Project...

Guide to completing a Care Needs Review report

Information to assist service providers/case managers to complete a Care Needs Review Report...

Losing a loved one from a dust disease

Information and support for families after a workplace death...

CTP Care Activities of Daily Living ADL Assessment Practice Guide

Information to assist ADL assessors to complete an ADL Assessment Report...

Health Literacy Framework diagram

The icare Health Literacy Framework identifies key aspects of the work and systems developed by icare's lifetime schemes that impact health literacy...

Working together - understanding responsibilities

Workers in Workers Care can find information about their rights and responsibilities when accessing the Workers Care program...

Dust Diseases Care Fellowship Application Form 2019

icare Dust Diseases Care fellowship application form 2019...

Guide to completing a Care Needs Assessment Report

Information to assist care needs assessors to complete a Care Needs Assessment Report...

Shine Summer 2018

Shine is a biannual magazine that shares stories, ideas and news across Lifetime Care and Workers Care...

Restrictive Practices - Attendant Care Provider Practice Guide

This guide provides information to support attendant care providers to understand and implement the requirements of icare's Restrictive Practices Policy...

Positive Behaviour Support Plan Template

Positive behaviour support plan template...

Travel log – Lifetime Care, Workers Care and CTP Care (Word)

Participants, workers and clients in Lifetime Care, Workers Care and CTP Care use this form to record kilometres travelled to and from approved treatment and care services...

Guidelines for Dust Diseases Care scholarship and fellowship applicants 2019

icare dust diseases care aims to reduce the risk of people developing a dust disease and to optimise health and care outcomes for people with a dust disease...

Restrictive Practices Policy

This policy outlines icare's mandatory requirements for service providers in relation to the use of Restrictive Practices with participants or workers with challenging behaviour...

Child Safety Guidance

Know how to respond appropriately should a child or young person you interact with be at risk of harm...

Family and friends as support worker policy - Workers Care

This policy provides workers with guidance on the exceptional circumstances under which Workers Care may consider a request to engage family or friends as paid support workers...

Family and friends as support worker policy - Lifetime Care

This policy provides participants with guidance on the exceptional circumstances under which Lifetime Care may consider a request to engage family or friends as paid support workers...

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Transferring to CTP Care

Information about what's involved in transferring to CTP Care...

CTP Care is here to support you

General information about what you can expect as a CTP Care client...

Privacy principles – CTP Care

Information for clients in CTP Care on how we collect, store, use and disclose your personal health information...

Declaration Training Hub

The TMF declaration process provides icare with the details of the assets and exposures that the Treasury Managed Fund (TMF) will be covering in any given financial year.​...

Mental Health Claims Hub

The Mental Health Claims Hub helps workers and employers access the information and help they need to understand and support a mental health claim in the workplace...

Ageing well

Information based on research and best practice for injured people, their supports and service providers, on ageing well with an injury...

icare Paralympian Speakers Program

The icare speakers program provides icare customers with a unique way to raise awareness and understanding of workplace health and safety...

Prosthetic request form - CTP Care

Service providers working with CTP Care, use this form to request or change a prosthetics prescription...

Lifeline

Need Help? 13 11 14 Hours: 24 hours, 7 days a week...

Declare your wages

Need to declare your wages? You can do it online now. See your options here...

Customer complaints: Our commitment to you

If you’re unhappy with any aspect of your experience with icare, this is our promise to you...

Accessibility statement

We've designed our website to be accessible to the widest possible audience...

Disclaimer

The content of this website is provided for information purposes only...

Privacy at icare

Find out how we collect, use, manage and disclose your personal and health information...

Social Connections Toolkit

The social connections toolkit is a comprehensive guide to help you understand and initiate positive social connections in your workplace...

Information on COVID-19 for icare customers

icare is committed to ensuring our services continue to support our customers throughout and beyond the COVID-19 pandemic...

Dust Diseases Care applications

icare's Dust Diseases Care portal is simple to use and allows you to apply 24/7...

Our legislative framework

icare operates in accordance with NSW legislation and policies...

Lifetime Care and Support Guidelines - Part 6

Determination of reasonable and necessary treatment and care needs...

Lifetime Care and Support Guidelines - Part 5

Assessment of treatment and care needs...

Lifetime Care and Support Guidelines - Part 3

Disputes about motor accident injury...

Part 23 - Workplace and education facility modifications

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Lifetime Care and Support Guidelines - Part 4

Disputes about participants’ treatment and care needs...

Lifetime Care and Support Guidelines - Part 7

Rehabilitation...

Part 22 - Medical treatment including pharmaceuticals

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 20 - Ambulance transportation

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 19 - Alternative expenditure option

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 2 - Guidelines for disputes about eligibility

This Part of the Lifetime Care and Support Guidelines (the Guidelines) is made under sections 19 and 58 of the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 19 and...

Part 18 - Approved providers and special circumstances

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11B, 11C, 28 and 58...

Part 21 - Dental treatment

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 8 - Attendant care services DRAFT

This part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 17 - Buying into the scheme

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 7A (5), 7B(5), 28 and 58...

Part 9 - Education support services

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 1 - Eligibility for participation in the Lifetime Care and Support Scheme

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 7, 8 and 58...

Lifetime Care consequential injuries and health conditions policy

This policy provides participants with guidance on requesting treatment, rehabilitation and care services that Lifetime Care can pay for in relation to new injuries and or health conditions acquired...

Consequential injuries and health conditions - Lifetime Care

This information sheet provides participants in Lifetime Care with answers to some frequently asked questions about consequential injuries...

Child Safety Policy

This policy applies to icare staff working in Lifetime Schemes and outlines the responsibilities and obligations of certain roles with regards to working with children checks, mandatory reporting...

Lifetime Care and Support Guidelines - Part 2

Disputes about Eligibility...

Part 10 - Respite care services DRAFT

Part 8 - Attendant care services DRAFT

Part 7 - Rehabilitation

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 6 - Determination of reasonable and necessary treatment and care needs

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 5 - Assessment of treatment and care needs

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 3 - This part has been left blank

This part of the Lifetime Care and Support Scheme Guidelines has been left blank...

Part 4 - Guidelines for disputes about participants' treatment and care needs

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 28 and 58...

Part 15 - Prostheses

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 16 - Vocational rehabilitation and vocational training

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 13 - Aids and appliances (equipment)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 12 - Transport modification (modifications to a motor vehicle)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 14 - Home modifications

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 10 - Respite care services DRAFT

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58...

Part 11 - Participants living overseas

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 23, 28 and 58...

Lifetime Care - Authority to enquire or act on your behalf

You can use this form to authorise a person to enquire or act on your behalf to manage your motor accident-related treatment and care needs with Lifetime Care...

Lifetime Care - Severe Injury Advice Form

Severe injury advice form for Lifetime Care participants...

Lifetime Care and Support Guidelines - Part 1

Eligibility for participation in the Lifetime Care and Support Scheme...

Lifetime Care - Withdrawal of authority to enquire or act on your behalf

Use this form to withdraw authorisation from a person to enquire or act on your behalf to manage your treatment and care needs with Lifetime Care...

Lifetime Care - Interim Application Form

Interim application form for participants in the Lifetime Care and Support Scheme...

Shine Summer 2022

Shine magazine shares stories, ideas and news across Lifetime Care and Workers Care...

Sample letter to employees - Important changes to icare Workers Insurance claims

Sample letter to employees - important changes to icare Workers Insurance claims...

Premium Rates 2023-24 Frequently Asked Questions

Frequently asked questions about the premium rates for 2023-24...

Workers compensation premium rates 2023-2024

icare Workers Insurance NSW Workers Compensation Industry Classification Rates and Dust Diseases Contribution 2023-2024...

Getting Started - For Employers

Use this guide to help you to understand and initiate positive social connections - they keep us happier and healthier throughout our lives...

5 Ways to Wellbeing - A3 Poster

Five ways to wellbeing - here are some ideas to get you started...

The Importance of Compassion During COVID-19 - Fact Sheet

As workers in NSW and all over Australia transition to working from home in response to COVID-19, it's important to highlight the need for compassion - towards self and one another...

COVID19 - Managing Stress Together as a Group - Fact Sheet for Leaders

Looking after our wellbeing, and supporting our teams to do the same, can reduce stress...

Why Social Connections at Work? A3 Poster

Why is it important to create social connections at work?...

Social Connections Toolkit bibliography and references

Social Connections Matter campaign bibliography and references...

Communitea - A3 Poster

Have a cuppa and enjoy catching up with your workmates...

Social Connections Calendar 2020 - A3

Use this calendar to get your social connections happening!...

Recovery Fact Sheet - A4

When a worker is off with injury, how can you foster social connections, help wellbeing and aid recovery?...

Social Connections Matter - PowerPoint Presentation

Did you know: Social connections have a greater effect on health than obesity, smoking and high blood pressure?...

Injury Prevention Fact Sheet - A4

Social connections help prevent injuries. How can you improve your work culture through connection?...

Workers compensation premium rates 2020-2021

icare Workers Insurance NSW Workers Compensation Industry Classification Rates and Dust Diseases Contribution 2020-21...

Claims Performance Adjustment rates 2020-2021

icare Workers Compensation Insurance Claims Performance Adjustment (CPA) Rates 2020 to 2021...

Respectful Behaviour Policy

icare Pricing Policy

This policy outlines responsibilities, principles and the philosophy for pricing decisions at icare...

GIPA Access Application Form (PDF, 0.2 MB)

Please complete this form to apply for formal access to government information under the Government Information (Public Access) Act 2009 (GIPA Act)...

Employer checklist

As icare has invited workers to come forward if they believe they’ve been underpaid in weekly benefits, some workers may ask their current or previous employer for wage information...

Agency Information Guide

The Government Information (Public Access) Act 2009 (NSW) (the GIPA Act) provides members of the public with a right of access to government information. This Agency Information Guide (AIG) has been...

Service Provider Agreement (variation)

2021 variation to the contract for the provision of services to icare for workers compensation claims management services...

Workers Compensation Industry Classification System 2020-2021

icare Workers Insurance 2020-2021 NSW Workers Compensation Industry Classification (WIC) System...

Code of Conduct and Ethics Policy

Gifts and Benefits Policy

Proactive Release Strategy

Conflicts of Interest Policy

Inclusion and Diversity Policy

Workers Compensation Industry Classification System 2023-2024

icare Workers Insurance 2023-2024 NSW Workers Compensation Industry Classification (WIC) System...

Grievance Handling Policy