Treasury Managed Fund
Administered by icare self insurance, the TMF provides protection for asset & liability exposures for most government agencies...
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Statement of Business Ethics
This Statement of Business Ethics sets out the expectations and commitments of icare when working with our suppliers, commercial partners, and contractors (collectively referred to as ‘suppliers’)...
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Feedback and complaints
If you're unhappy about an experience you've had with us, we want to hear about it...
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Feedback and complaints: Insurance for NSW
If you're unhappy about something or wish to make a complaint, talk to your Insurance for NSW contact. They may be able to rectify your concerns immediately...
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2024 annual report - icare reports reform progress in year of continued change
In the 2024 financial year, icare supported over 92,000 workers with injuries, paid over $5 billion in workers compensation claims benefits, cared for over 5,000 people requiring lifetime support...
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Independent Review of icare's Improvement Program released
The First Quarterly Update on icare’s progress in addressing the McDougall and GAC Recommendations prepared by independent assurer, Promontory Australia, has been released...
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Person-centred approach captures hearts and minds
Linda Byrnes' fixed focus on recovery, return to work and best outcomes for everyone involved in an injured worker's rehabilitation journey is why she was selected as an icare Industry Champion...
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Customer Advocate
Your Customer Advocate is here to be your voice within icare, helping deliver fair customer outcomes for you, our customer...
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Celebrating 35 years of ensuring NSW: The Treasury Managed Fund
This month, we celebrate a major milestone, 35 years of the Treasury Managed Fund (TMF)...
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Final update of icare's Improvement Program released
This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 February 2024 to 30 April 2024...
