How to invoice CTP Care

Steps for how to invoice CTP Care

1. Register your business details

   We won't be able to process your tax invoice or make a payment to you unless you're registered in our system as a vendor, using the ABN that will be provided on the invoice.

   Being a registered vendor provides your business with better protection against invoice manipulation and other malicious activity related to invoicing and payments. 

   Please use the Vendor business details form to provide us with your contact details. Within 24 business hours, you will receive an email from vendor.management@icare.nsw.gov.au  containing the information we require to register your organisation as a vendor.

   Vendor business details form

2. Register or update your business details

   Register your business details

   We won't be able to process your tax invoice or make a payment to you unless you're registered in our system as a vendor.

   Being a registered vendor provides your business with better protection against invoice manipulation and other malicious activity related to invoicing and payments. Read more in the icare news.

   Please use the Vendor business details form to provide us with your contact details. You will then receive an email invitation from our partners at Eftsure to submit your full business details safely online.

   Vendor business details form

   Change of business details

   To update your contact or banking details, please visit the Eftsure website. You can update your business details after you login to the profile that was created when you initially registered with icare as a vendor. For technical support please call the Eftsure Team on 1300 985 976.

   If you do not have a login to Eftsure you will need to create a profile. Please use the Vendor business details form to provide us with your contact details. We will get you started with creating your profile so you can login and update your business details. Within 24 business hours, you will receive an email invitation from our partner Eftsure to register your organisation's details safely online.

3. Register or update your business details

   Register your business details

   We won't be able to process your tax invoice or make a payment to you unless you're registered in our system as a vendor.

   Being a registered vendor provides your business with better protection against invoice manipulation and other malicious activity related to invoicing and payments. Read more in the icare news.

   Please use the Vendor business details form to provide us with your contact details. You will then receive an email invitation from our partners at Eftsure to submit your full business details safely online.

   Vendor business details form

   Change of business details

   To update your contact or banking details, please visit the Eftsure website. You can update your business details after you login to the profile that was created when you initially registered with icare as a vendor. For technical support please call the Eftsure Team on 1300 985 976.

   If you do not have a login to Eftsure you will need to create a profile. Please use the Vendor business details form to provide us with your contact details. We will get you started with creating your profile so you can login and update your business details. Within 24 business hours, you will receive an email invitation from our partner Eftsure to register your organisation's details safely online.

4. Prepare your tax invoice

   You should only submit your tax invoice after services have been provided.

   Your tax invoice must meet the Australian Tax Office, State Insurance Regulatory Authority and CTP Care invoicing requirements.

   We've listed these requirements in our information sheet Invoicing requirements – CTP Care (PDF, 0.1MB).

5. Submit your tax invoice

   Please separate tax invoices from reports.

   Submit tax invoices to: careap@icare.nsw.gov.au

   Submit reports to: ctpcare@icare.nsw.gov.au

   Post:
   CTP Care
   GPO Box 4052
   Sydney NSW 2001