1. Health Literacy Framework diagram

    Information PDF [75 KB]

    The icare Health Literacy Framework identifies key aspects of the work and systems developed by icare's lifetime schemes that impact health literacy...

  2. Travel log – Lifetime Care, Workers Care and CTP Care (PDF)

    Forms PDF [0.1 MB]

    Participants, workers and clients in Lifetime Care, Workers Care and CTP Care use this form to record kilometres travelled to and from approved treatment and care services...

  3. Transferring to CTP Care

    Information PDF [0.1 MB]

    Information about what's involved in transferring to CTP Care...

  4. CTP Care is here to support you

    Information PDF [0.1 MB]

    General information about what you can expect as a CTP Care client...

  5. Privacy principles – CTP Care

    Information PDF [0.1 MB]

    Information for clients in CTP Care on how we collect, store, use and disclose your personal health information...

  6. Information on COVID-19 for icare customers

    Information

    icare is committed to ensuring our services continue to support our customers throughout and beyond the COVID-19 pandemic...

  7. Agency Information Guide

    Information PDF [0.5 MB]

    The Government Information (Public Access) Act 2009 (NSW) (the GIPA Act) provides members of the public with a right of access to government information. This Agency Information Guide (AIG) has been...

  8. Independent review of icare's Improvement Program

    Reports PDF [0.5 MB]

    Interim Establishment Report detailing the progress in addressing the McDougall and GAC recommendations prepared by Promontory Australia...

  9. icare response to Law and Justice Committee dated 30 November 2021

    Reports PDF [0.6 MB]

    Update in response to recommendation 7 standing committee on law and justice report...

  10. CTP Care payment codes

    Information PDF [0.1 MB]

    Service providers working with CTP Care, include payment codes on your treatment and care requests to ensure a prompt response...