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Claims Performance Adjustment rates 2016-2017

icare Workers Compensation Insurance Claims Performance Adjustment (CPA) Rates 2016 to 2017...

Claims Performance Adjustment rates 2017-2018

icare Workers Compensation Insurance Claims Performance Adjustment (CPA) Rates 2017 to 2018...

Claims Performance Adjustment rates 2018-2019

icare Workers Compensation Insurance Claims Performance Adjustment (CPA) Rates 2018 to 2019...

GBS Injury Management Program

GBS Injury Management Program...

Workers Compensation Industry Classification System 2017-2018

icare Workers Insurance 2017-2018 NSW Workers Compensation Industry Classification (WIC) System...

Workers Compensation Industry Classification System 2018-2019

icare Workers Insurance 2018-2019 NSW Workers Compensation Industry Classification (WIC) System...

Workers compensation premium rates 2016-2017

icare Workers Insurance NSW Workers Compensation Industry Classification Rates and Dust Diseases Contribution 2016-17...

Workers compensation premium rates 2017-2018

icare Workers Insurance NSW Workers Compensation Industry Classification Rates and Dust Diseases Contribution 2017-18...

Workers compensation premium rates 2018-2019

icare Workers Insurance NSW Workers Compensation Industry Classification Rates and Dust Diseases Contribution 2018-19...

Claims Performance Adjustment rates 2021-2022

icare Workers Compensation Insurance Claims Performance Adjustment (CPA) Rates 2021 to 2022...

Workers Compensation Industry Classification System 2016-2017

icare Workers Insurance 2016-2017 NSW Workers Compensation Industry Classification (WIC) System...

Claims Performance Adjustment rates 2024-2025

icare Workers Compensation Insurance Claims Performance Adjustment (CPA) rates 2024 to 2025...

Claims Performance Adjustment rates 2022-2023

icare Workers Compensation Insurance Claims Performance Adjustment (CPA) Rates 2022 to 2023...

Cost of claims definition 2021-22 LPR policies

Cost of claims definition...

FAQs_Cost of Claims_Syncplicity

Frequently asked questions relating to Syncplicity Distribution...

How to create an account and receive documents via Syncplicity

How to create an account and receive documents via Syncplicity...

Expression of Interest - Loss Prevention and Recovery (LPR) Product

All new applicants need to complete an Expression of interest (EOI) form to join the Loss Prevention and Recovery (LPR) product...

Cost of claims definition 2023-2024 - conventional policies

Looped session for Brokers March 2018

icare Looped session for Employers March 2018

Small Employer Resource Card

Information for small employers about their role, how they can support their workers and what support might be available for them...

WI0094_Mental_health_First_aid_flyer_HR_accesible

Mental Health First Aid (Standard course) is a 12-hour course that will teach you signs and symptoms associate with common mental health illnesses...

Workers Compensation Industry Classification System 2019-2020

icare Workers Insurance 2019-2020 NSW Workers Compensation Industry Classification (WIC) System...

SIRA's 8 requirements for your return to work program

The purpose of this document is to give employers a snapshot of their requirements to fulfil their return to work program...

Workers Compensation Contact Card for small employers

The Workers Compensation Contact Card has been developed to help customers access important key contact details seamlessly...

Checklist: How employers can engage workers after psychological injury (For print)

Use this checklist to better support workers following psychological injury...

Fact sheet: Recovery at work

The Royal Australasian College of Physicians (RACP) endorses that with active assistance, good outcomes are more likely when individuals are supported to work when recovering at work following a...

Fact sheet: What is an Injury Management Plan?

An Injury Management Plan (IMP) provides details of a worker's return to work and recovery goals, including information about treatment...

Job Task Analysis Form Template

Job task analysis (JTA) involves an examination and breakdown of the skills and demands specific to a particular task, role or duties within the workplace...

Workers compensation premium rates 2021-2022

icare Workers Insurance NSW Workers Compensation Industry Classification Rates and Dust Diseases Contribution 2021-22...

Workers Compensation Industry Classification System 2024-2025

icare Workers Insurance 2024-2025 NSW Workers Compensation Industry Classification System...

Workers compensation premium rates 2022-2023

icare Workers Insurance NSW Workers Compensation Industry Classification Rates and Dust Diseases Contribution 2022-2023...

Workers Compensation Industry Classification System 2022-2023

icare Workers Insurance 2022-2023 NSW Workers Compensation Industry Classification (WIC) System...

Workers Compensation Industry Classification System 2021-2022

icare Workers Insurance 2021-2022 NSW Workers Compensation Industry Classification (WIC) System...

Case Managers working with people with severe injuries

Case managers play a central role in supporting people with severe injuries to manage their treatment, rehabilitation and care needs, and to achieve maximum independence, self-efficacy and quality of...

Equipment and healthcare consumables

icare can pay for equipment, otherwise known as assistive technology, prosthetics and healthcare consumables needed due to a motor accident or workplace injury for people in Lifetime Care or the...

EasyOrder

Information for service providers working with Lifetime Care and Workers Care on using EasyOrder to request equipment, otherwise known as assistive technology (AT)...

Assessment tools and resources

Find assessment tools to monitor progress, quality of life and determine support needs of people with severe workplace or motor accident injuries...

Healthcare consumables

icare can pay for healthcare consumables needed due to a motor accident or workplace injury for participants in the Lifetime Care Scheme or workers in the Workers Care Program...

My Plan development – Write

During plan development, participants identify what steps they will take to achieve their goals, and any other services or supports they and the case manager agree might help achieve their goals...

My Plan preparation – Think

Encourage a person to get started with their My Plan through thinking about their services and supports, what progress they’ve made, what they aspire to and the next steps they need to take...

Equipment requests

Information for service providers working with Lifetime Care and Workers Care on requesting equipment, otherwise known as assistive technology (AT)...

icare 2017-18 Strategic Plan

Nominal Insurer Liability Valuation as at 30 June 2022

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 30 June 2022...

icare Nominal Insurer liability valuation as at 30 June 2020

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 30 June 2020...

icare Nominal Insurer liability valuation as at 30 June 2021

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 30 June 2021...

icare Nominal Insurer liability valuation as at 31 December 2020

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 31 December 2020...

icare Nominal Insurer liability valuation as at 31 December 2019

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 31 December 2019...

icare Nominal Insurer liability valuation as at 31 December 2021

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 31 December 2021...

icare Annual Report Errata

This errata notes changes to the information published in the Insurance and Care NSW annual reports published in 2016–17, 2017–18 and 2018–19...

icare Annual Report 2015-16

Introducing icare's inaugural annual report - a snapshot of the first year in our journey to deliver world-class insurance and care services to the people of NSW...

icare Annual Report 2019–2020

This volume reports on the operations and performance of icare and its related entities for period 1 July 2019 to 30 June 2020...

icare Nominal Insurer liability valuation as at 30 June 2019

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 30 June 2019...

icare Nominal Insurer liability valuation as at 30 June 2018

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 30 June 2018...

icare Workers Insurance Scheme (Nominal Insurer) Capital Management Policy

This policy documents icare’s strategies to manage adequate capital to meet its obligations to its Workers Insurance customers...

icare annual report 2018–19

This volume report on the operations and performance of icare and its related entities for period 1 July 2018 to 30 June 2019...

icare Annual Report 2016–17

Welcome to the 2016-17 icare annual report - our second annual report and a summary of our journey over the last 12 months...

icare Nominal Insurer liability valuation as at 31 December 2018

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 31 December 2018...

icare Annual Report 2017–2018

icare’s 2017-18 annual report is a snapshot of our performance over the year in delivering world-class insurance and care services to the people of NSW...

icare financials 2019–2020

This volume provides full financial statements for the period of 1 July 2019 to 30 June 2020...

icare Financials 2018-19

This volume provides full financial statements for the period of 1 July 2018 to 30 June 2019...

icare Financials 2015-16

This volume provides full financial statements for the period of 1 July 2015 to 30 June 2016...

icare Nominal Insurer liability valuation as at 30 June 2017

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 30 June 2017...

icare Nominal Insurer liability valuation as at 31 December 2017

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 31 December 2017...

icare Nominal Insurer liability valuation as at 30 June 2016

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 30 June 2016...

icare Nominal Insurer liability valuation as at 31 December 2016

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 31 December 2016...

2023 milestones and achievements

icare Financials 2016-17

This volume provides full financial statements for the period of 1 July 2016 to 30 June 2017...

Nominal Insurer Liability Valuation as at 31 December 2022

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 31 December 2022...

Nominal Insurer Liability Valuation as at 30 June 2023

This report summarises the results of Finity's independent actuarial assessment of the Nominal Insurer insurance liabilities as at 30 June 2023...

icare Annual Report 2021-22

This volume reports on the operations and performance of icare and its related entities for period 1 July 2021 to 30 June 2022...

icare Annual Report 2020-21

This volume reports on the operations and performance of icare and its related entities for period 1 July 2020 to 30 June 2021...

icare Financials 2017-18

This volume provides full financial statements for the period of 1 July 2017 to 30 June 2018...

icare Annual Report Financials 2021-22

This volume provides full financial statements for the period of 1 July 2021 to 30 June 2022...

icare Annual Report 2023-24

This volume reports on the operations and performance of icare and its related entities for the period 1 July 2023 to 30 June 2024...

icare Annual Report 2017-2018 - Erratum

This Erratum provides updated information to correct three errors in the tables in Appendix 10 (Consultants) on pages 111 and 113 of icare's Annual Report 2017-18...

icare Annual Report 2022-23

This volume reports on the operations and performance of icare and its related entities for the period 1 July 2022 to 30 June 2023...

icare Annual Report Financials 2023-24

This volume provides full financial statements for the period 1 July 2023 to 30 June 2024...

icare Annual Report Financials 2020-21

This volume provides full financial statements for the period of 1 July 2020 to 30 June 2021...

Dust diseases annual report 2012-13

Dust diseases annual report...

Dust Diseases Care Annual Report 2010-11

Dust diseases annual report...

Lifetime Care Annual Report 2011-12

Lifetime care annual report...

Dust Diseases Annual Report 2011-12

Dust diseases annual report...

2012-2013 Lifetime Care annual report

Lifetime care annual report...

2013-14 Lifetime Care annual report

Lifetime Care annual report 2010-11

Lifetime care annual report...

Self insurance annual report 2012-13

icare self insurance annual report 2012-2013...

Self insurance annual report 2013-14

icare self insurance annual report 2013-2014...

icare Annual Report Financials 2022-23

This volume provides full financial statements for the period 1 July 2022 to 30 June 2023...

Self insurance annual report 2011-12

icare self insurance annual report 2011-2015...

Self insurance annual report 2014-15

icare self insurance annual report 2014-2015...

Self insurance annual report 2010-11

icare self insurance annual report 2010-2011...

Coronavirus fact sheet

This fact sheet on coronavirus (COVID-19) was developed to help the community understand how the virus can spread and how to maintain proper hygiene...

COVID-19 The importance of sleep - Fact sheet for employees

How can poor sleep can have negative effects on your work performance and wellbeing? How can you improve your sleep quality?...

COVID-19 and working from home - Fact sheet for employees

This fact sheet helps employees learn how to work from home effectively and look after their safely and wellbeing...

COVID-19 - The importance of compassion - Fact sheet for staff working from home

This fact sheet explains how staff can be compassionate towards themselves and others while working from home...

COVID-19 Strategies for managing stress - Fact sheet for employees

This fact sheet provides tips and resources for employees about how to manage stress and anxiety during the COVID-19 pandemic...

Telehealth information for participants, workers and clients

Information for participants, workers and clients in Lifetime Care, Workers Care and CTP Care on using telehealth services when working with service providers...

Social distancing information for attendant care services

Find out more information about COVID-19 and how Government restrictions may impact your activities and the attendant care services you receive...

Telehealth Practice Guide

A guide for icare staff and service providers on using telehealth when providing services to participants and workers in Lifetime Care and Workers Care...

COVID-19 Managing stress for staff in essential industries - Fact sheet for leaders

This fact sheet helps leaders understand job stressors and what you can do to support your team...

COVID-19 The importance of sleep - Fact sheet for employers

Find out how poor sleep can have negative effects in the workplace for tired employees, those around them and can impact business...

COVID-19 - Information for employers

Information for employers on supporting employees during the coronavirus pandemic...

COVID-19 Managing stress for remote teams - Fact sheet for leaders

This fact sheet identifies some of the challenges of remote work and how a leader can support their team...

COVID-19 Managing stress together as a group - Fact sheet for leaders

Stress and anxiety can spread among a group. It is therefore important to mitigate stress and anxiety before they escalate between group members...

COVID-19 Working from home - Fact sheet for employers

This fact sheet provides employers with information about training, workplace health and safety at home and how to stay connected...

COVID-19 Stress management for healthcare workers - Fact sheet

This fact sheet provides information about how healthcare workers can take care of themselves and their co-workers...

Rebuilding a disconnected workplace

Information on the impact of events, including bushfires and COVID-19, on employee wellbeing and social connections at work...

Return to the workplace

A list of ideas on how to rebuild, expand, adapt and innovate the ways we work together...

Six tips for supervisors

Simple ways for managers and supervisors to reach out, support and connect...

COVID-19 Recovery Employer Toolkit Part 2 - Supporting employees within the workplace

This employer toolkit addresses areas for consideration to ensure the health and safety of employees once they have returned to the workplace...

Communicating clearly

A tip sheet to identify the ways you could increase your employees’ sense of belonging, support and connection...

Active listening

A key to improving and strengthening our relationships – find out how to listen actively...

At work, you can recover better flyer

If you get injured at work, follow these steps to get the support you need and recover faster...

NSW Workers Compensation Industry Classification Rates

NSW Workers Compensation Industry Classification Rates...

Part 14 - Home modifications - DRAFT

Part 22 - Medical treatment including pharmaceuticals (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 13 - Aids and appliances (equipment) (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 12 - Transport modification (modifications to a motor vehicle) (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 10 - Respite care services (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 9 - Education support services (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 8 - Attendant care services (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 7 - Rehabilitation (Companions)

his Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 5 - Assessment of treatment and care needs (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

part-6-determination-of-reasonable-and-necessary-treatment-and-care-needs-companions

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 1- Eligibility for participation in the Lifetime Care and Support Scheme (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 7, 8 and 58 in plain English...

Part 21 - Dental treatment (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 4 - Guidelines for disputes about participants' treatment and care needs (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 28 and 58 in plain english...

Part 19 - Alternative expenditure option (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 20 - Ambulance transportation (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 17 - Buying into the scheme (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 18 - Approved providers and special circumstances (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 16 - Vocational rehabilitation and vocational training (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 3 - This part has been left blank

This part of the Lifetime Care and Support Scheme Guidelines has been left blank...

Part 14 - Home modifications (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 23 - Workplace and education facility modifications (Companions)

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 20 - Ambulance transportation - DRAFT

Part 11 - Participants living overseas

This Part of the Lifetime Care and Support Guidelines is made under the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 11A, 11AA, 23, 28 and 58 in plain english...

Part 2 - Guidelines for disputes about eligibility (Companions)

his Part of the Lifetime Care and Support Guidelines (the Guidelines) is made under sections 19 and 58 of the Motor Accidents (Lifetime Care and Support) Act 2006 (the Act), including sections 19 and...

Part 23 - Workplace and education facility modifications - DRAFT

Wage audit process

Need to know more about the wage audit process? Here are some of our most commonly asked questions...

Employer reporting

Employer reporting updates to keep you informed and your business moving...

Simplifying Workers Compensation Psychological Injury Claims and s11A

Mobile Engagement Team employer event: recorded July 2024...

Simplifying Workers Compensation - Premium Calculation Webinar for Experience Rated Employers

Simplifying Workers Compensation - Premium Calculation Webinar for Experience Rated Employers...

Simplifying Workers Compensation in 30 - Return To Work program webinar

Mobile Engagement Team employer event: recorded September 2022...

Simplifying Workers Compensation in 30 - Lifecycle of a mental health claim

Mobile Engagement Team employer event: recorded May 2022...

Simplifying workers compensation in 15 – Mental Health Series - Session 2 What is reasonable action by an employer and how can section 11a be applied?

Mobile Engagement Team employer event: recorded July 2021...

Silicosis - What you need to know

This session will provide attendees with information and understanding about the increasing risk of silicosis for many industries...

Simplifying Workers Compensation - Premium Calculation Webinar for Small Employers

Simplifying Workers Compensation - Premium Calculation Webinar for Small Employers...

Simplifying workers compensation in 30 – Accountants and Book Keepers

Mobile Engagement Team employer event: recorded September 2021...

Simplifying workers compensation in 15 – Mental Health Series - Session 1

Mobile Engagement Team employer event: recorded July 2021...

Winter Wellness Series - Heal your body through food with Anthony Minichiello

Mobile Engagement Team employer event: recorded September 2024...

Winter Wellness Series - Timeless Practices with Jeff Hardy

Mobile Engagement Team employer event: recorded July 2024...

Simplifying workers compensation in 15 – Mental Health Series – Session 4 bonus session

Mobile Engagement Team employer event: recorded August 2021...

Simplifying workers compensation in 15 – Mental Health Series - Session 3 Perception of injury claims explained

Mobile Engagement Team employer event: recorded July 2021...

Simplifying workers compensation in 15 – Effectively communicating with GPs

Mobile Engagement Team employer event: recorded September 2021...

Simplifying workers compensation in 30 - Understanding impacts from COVID on your business 2021

Mobile Engagement Team employer event: recorded November 2021...

Maximising return-to-work outcomes

Mobile Engagement Team employer event: recorded 15 October 2020...

Simplifying Workers Compensation in 30 - NSW Small Businesses

Mobile Engagement Team employer event: recorded October 2021...

Simplifying workers compensation in 30 – Protecting your workforce from occupational violence

Mobile Engagement Team employer event: recorded February 2022...

Simplifying Workers Compensation in 15 - Road Safety Initiative

Mobile Engagement Team employer event: recorded November 2021...

Premium Calculation Webinar for Experience Rated Employers

This session is specifically for NSW ‘Experience Rated’ employers – employers with an Average Performance Premium greater than $30K...

Simplifying workers compensation in 30 - Premium calculation

Mobile Engagement Team employer event: recorded June 2022...

Savings & Incentives to Support Small Business Webinar

Savings & Incentives to support Small Business Webinar...

Psychological injury claims and s11A Legal insights for employers

This session will provide attendees with information and understanding about the legal requirements of workplace psychological injury claims by simplifying this sometimes complex area of NSW Workers...

Maximising Return to Work

This session is specifically for Small Employers with an Average Performance Premium of $30k or less...

Simplifying workers compensation in 30 – Retail, Hospitality, Personal Services

Mobile Engagement Team employer event: recorded August 2021...

Simplifying workers compensation in 30 - Construction session

Mobile Engagement Team employer event: recorded July 2021...

Premium calculation for small employers

This session is specifically for Small Employers with an Average Performance Premium of $30k or less...

Small Business - What you need to know about workers compensation

Mobile Engagement Team employer event: recorded November 2021...

Small Business Hub - Your One Stop Shop

Mobile Engagement Team employer event: recorded November 2022...

Simplifying workers compensation in 30 - Treatment of contractors and interstate workers

Mobile Engagement Team employer event: recorded February 2022...

Simplifying Workers Compensation in 30 - Changes to Certificate of Capacity

Mobile Engagement Team employer event: recorded September 2022...

Understanding Your Workers Compensation Policy - for Small Business

Mobile Engagement Team employer event: recorded October 2024...

Simplifying Workers Compensation in 30. Brokers and Accountants Premium Calculation Webinar

Savings & Incentives to support Small Business Webinar...

What is the Loss Prevention and Recovery (LPR) premium model and how does it work?

Continuing our deep dive into workers insurance premiums, this month we take a close look at icare’s LPR premium model, focusing on how it works and what it means for an eligible employer’s premium...

What is premium capping and how does it work?

Now that we've explored the NSW premiums model and how pricing works, we're going to take a closer look at some of the more complex aspects of pricing...

The importance of injury prevention

This week our deep dive focuses on the importance of injury prevention and the role all NSW businesses can play in keeping their people safe and their premiums lower...

Grouping insurance for related businesses

Related businesses that pay over $750,000 in combined wages per year are required to group their insurance...

Claims management service model

We deliver a tailored experience by looking at the personal and physical needs of each claim, then select the right channel to help you manage and support you through the claim...

Claims management decision framework

The claims management decisions framework outlines decision responsibilities and accountabilities for appointed claims service providers and icare as the nominal insurer...

Premium disputes

Find out how to get your premiums reviewed if they are not accurate...

Take out a sports insurance policy

How to take out a sports insurance policy as a NSW sporting organisation...

Information for brokers

Brokers and industry groups maintain an important role in the workers insurance industry. Workers insurance FAQs to assist brokers and industry groups...

How we partner with brokers and industry

icare is committed to building strong relationships with our partners by delivering programs, education and support...

icare to allocate employer policies across Claims Service Providers

From 1 January 2023, icare expanded the number of Claims Service Providers within the Nominal Insurer scheme to six partners to ensure injured workers get the best possible care when they need it most...

Workers Insurance industry insights tool

Explore interactive data for workers insurance in NSW with icare's industry insights tool...

Nominal Insurer Claims Model 2023

The Claims Management Service Model offers larger employers a choice of claims service provider...

Welcome to the Broker hub

icare works with brokers and employers to keep businesses in NSW updated on workers compensation developments, providing access to industry expertise and valuable resources...

Small Business Workers Compensation Fundamentals

Welcome to the transport industry hub

An industry hub for the transport industry full of resources and tools to help you manage workers compensation insurance — anytime, anywhere...

COVID-19: How to help transport workers manage stress

The Australian road transport industry plays a crucial role in supporting Australians during the Coronavirus (COVID19) pandemic...

Welcome to the health industry hub

An industry hub for the health industry full of resources and tools to help you manage workers compensation insurance — anytime, anywhere...

Welcome to the manufacturing industry hub

A new hub full of resources and tools to help you manage workers compensation insurance — anytime, anywhere...

Transport insurance insights

As the largest workers compensation insurer in NSW, we have access to a range of valuable data and insights to help you better understand the industry and support you in creating safe workplaces...

Social support during physical isolation for transport workers

it is important for transport workers to maintain social connections where they can, to ensure their mental health is not compromised...

Mental health injuries in the truck driving industry

Did you know that mental health injuries result in more time off work?...

Common risk factors in the truck driving industry

Truck drivers have high rates of work-related injury and illness compared to other Australian workers...

Tips on breaking down barriers for women in the construction industry

Did you know that the proportion of women working in the construction industry has fallen over the past 20 years from 13.8 per cent in 1998 to just 12 per cent in 2018?...

How to make a claim for a new psychological injury in the construction industry

Psychological injury claims can be more complex to manage than physical injuries or illness because the symptoms can vary between individuals and can be harder to notice...