1. How to lodge a dispute about a decision on your workers compensation claim

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    Find out how to lodge a dispute about your workers compensation claim...

  2. Complaints and feedback: Lifetime Care participants and Workers Care workers

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    We’re here to help and value what you have to say. If we’ve exceeded your expectations, or we haven’t met them, we want to hear from you straight away...

  3. How to dispute a decision about your treatment and care needs

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    Information for icare lifetime care participants on how to resolve an issue if you are unhappy with a decision made about your treatment and care needs...

  4. Lodge a complaint or dispute

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    If you’re dissatisfied with a decision or the service received from icare HBCF or its scheme agents, you can make a complaint through applicable internal dispute resolution (review) processes...