1. Welcome to the Shine Writers' Prize 2023

    Information

    We launched our inaugural Shine Writers' Prize in 2023, with the theme 'Who I am'...

  2. Welcome to the Shine Arts Prize 2024

    Information

    The Shine Arts Prize has returned and the theme for 2024 is "My favourite things"...

  3. Invoicing and payment for services

    Information

    We make payments directly to service providers for approved treatment, rehabilitation and care services...

  4. Services we pay for

    Information

    icare will pay for services that we accept as reasonably necessary and related to your approved claim with us...

  5. Feedback and complaints: Lifetime Care and Workers Care

    Information

    If you're unhappy about something or wish to make a complaint, talk to your Lifetime Care or Workers Care contact. They may be able to rectify your concerns immediately...

  6. Transitional home modifications – Streamlining Your Return Home

    Information PDF [0.1 MB]

    Transitional modifications enable you to return home during the time you're in rehabilitation. This could be day or weekend leave, or discharge from hospital...

  7. Home Automation: Controlling your home environment

    Information PDF [0.1 MB]

    Information for Lifetime Care participants and workers in the Workers Care Program on home automation...

  8. Expense claim form (Word)

    Forms DOCX [0.2 MB]

    Participants, workers and clients: Complete and submit this form for expense claims...

  9. EFT details form (PDF)

    Forms PDF [76 KB]

    Expense claims for participants, workers and clients: use this form to provide bank account details to apply for reimbursement from icare...

  10. Care Needs Assessments - Information for Participants

    Information PDF [0.1 MB]

    Information for Participants in Lifetime Care about Care Needs Assessments...