Feedback and complaints
If you're unhappy about an experience you've had with us, we want to hear about it...
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icare coronavirus information for medical and health providers
Information for medical and health providers about coronavirus (COVID-19)...
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Fact sheets
Resources and tips for employers, workers and service providers...
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icare coronavirus information for Lifetime Care and Workers Care participants and workers
Supporting Lifetime Care participants during the Coronavirus (COVID-19) pandemic...
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Relocating and rebuilding
The size, age, condition and design of your home may mean that it can’t be suitably modified...
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EasyOrder
Information for service providers working with Lifetime Care and Workers Care on using EasyOrder to request equipment, otherwise known as assistive technology (AT)...
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Resources for planning and case management
The following resources assist with effective planning and case management and they are not specific to My Plan...
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Lifetime Care forms and resources
Browse forms, resources and information sheets for practitioners and providers working in Lifetime Care...
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My Plan development – Write
During plan development, participants identify what steps they will take to achieve their goals, and any other services or supports they and the case manager agree might help achieve their goals...
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My Plan preparation – Think
Encourage a person to get started with their My Plan through thinking about their services and supports, what progress they’ve made, what they aspire to and the next steps they need to take...
