1. Independent review of icare's Improvement Program

    Reports PDF [0.5 MB]

    Interim Establishment Report detailing the progress in addressing the McDougall and GAC recommendations prepared by Promontory Australia...

  2. icare response to Law and Justice Committee dated 30 November 2021

    Reports PDF [0.6 MB]

    Update in response to recommendation 7 standing committee on law and justice report...

  3. CTP Care payment codes

    Information PDF [0.1 MB]

    Service providers working with CTP Care, include payment codes on your treatment and care requests to ensure a prompt response...

  4. Invoicing requirements - CTP Care

    Information PDF [89 KB]

    Service providers working with CTP Care, refer to this information sheet when sending us tax invoices...

  5. Our story

    Information

    We’re changing the way people think about insurance and care. We also insure more than 284,000 NSW employers and their 3.4 million employees...

  6. Our commitment to you

    Information

    Changing the way people think about insurance and care services for the businesses, people and communities we protect...

  7. Publications

    Information

    icare produces a range of publications that demonstrates our values. Download our publications for more information...

  8. Feedback and complaints

    Information

    If you're unhappy about an experience you've had with us, we want to hear about it...

  9. icare coronavirus information for CTP Care clients

    Information

    Supporting CTP Care clients during the COVID-19 pandemic...

  10. icare coronavirus information for medical and health providers

    Information

    Information for medical and health providers about coronavirus (COVID-19)...