1. CTP Care payment codes

    Information PDF [0.1 MB]

    Service providers working with CTP Care, include payment codes on your treatment and care requests to ensure a prompt response...

  2. Invoicing requirements - CTP Care

    Information PDF [89 KB]

    Service providers working with CTP Care, refer to this information sheet when sending us tax invoices...

  3. Feedback and complaints

    Information

    If you're unhappy about an experience you've had with us, we want to hear about it...

  4. icare coronavirus information for CTP Care clients

    Information

    Supporting CTP Care clients during the COVID-19 pandemic...

  5. icare coronavirus information for medical and health providers

    Information

    Information for medical and health providers about coronavirus (COVID-19)...

  6. Information

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  7. Feedback and complaints: CTP Care

    Information

    If you're unhappy about something or wish to make a complaint, talk to your CTP Care contact. They may be able to rectify your concerns immediately...

  8. Expense claim form (Word)

    Forms DOCX [0.2 MB]

    Participants, workers and clients: Complete and submit this form for expense claims...

  9. EFT details form (PDF)

    Forms PDF [76 KB]

    Expense claims for participants, workers and clients: use this form to provide bank account details to apply for reimbursement from icare...

  10. Complaints and feedback: CTP Care clients

    Information

    At CTP Care we’re here to help and we value what you have to say about the quality of our service. If we’ve exceeded your expectations, or we haven’t met them, please contact us straight away...