1. How to address psychosocial barriers to returning to work

    Information

    As a GP, it's important to identify and address psychosocial issues that may present a barrier to returning to work...

  2. Psychological injuries

    Information

    When you are treating a patient with psychological injury, you need to be aware of the risks and ensure that you assess the person holistically...

  3. Health Benefits of Good Work

    Information

    A repository of research, evidence and tools for GPs treating injured workers...

  4. Contact the scheme agent

    Information

    If you need to get in touch with the insurer to respond to these requests, to seek help or support, or to make a complaint, visit the insurance agent’s website...

  5. How to escalate concerns

    Information

    How to identify and escalate risks and concerns facing your patient...

  6. Complaints and feedback: GPs and health professionals

    Information

    Find out how to make a complaint and leave your feedback regarding the experience you’ve had with icare workers insurance...

  7. Self-management: Managing your own supports

    Information

    You may be able to manage aspects of your care independently if you have been a Lifetime Care participant for a couple of years, have moved past the 'interim' stage and your care needs are stable...

  8. Medical Support Panel (MSP) fact sheet for providers

    Information PDF [60 KB]

    This fact sheet supports providers' understanding of the role that the Medical Support Panel (MSP) plays in claims management...

  9. HBCF building contract review program

    Information

    The program enables new builders to obtain hbcf cover and also experienced builders to take on new types of construction for the first time...

  10. Choosing a service provider – CTP Care

    Information PDF [0.2 MB]

    Information for CTP Care clients on how to find a service provider, questions to ask them, and what to do if you're not happy with a service provider...