1. Resources for planning and case management

    Information

    The following resources assist with effective planning and case management and they are not specific to My Plan...

  2. Assessment tools and resources

    Information

    Find assessment tools to monitor progress, quality of life and determine support needs of people with severe workplace or motor accident injuries...

  3. My Plan preparation – Think

    Information

    Encourage a person to get started with their My Plan through thinking about their services and supports, what progress they’ve made, what they aspire to and the next steps they need to take...

  4. Telehealth information for participants, workers and clients

    Information PDF [80 KB]

    Information for participants, workers and clients in Lifetime Care, Workers Care and CTP Care on using telehealth services when working with service providers...

  5. Social distancing information for attendant care services

    Information PDF [73 KB]

    Find out more information about COVID-19 and how Government restrictions may impact your activities and the attendant care services you receive...

  6. COVID-19 Stress management for healthcare workers - Fact sheet

    Information PDF [89 KB]

    This fact sheet provides information about how healthcare workers can take care of themselves and their co-workers...

  7. Claims management decision framework

    Information

    The claims management decisions framework outlines decision responsibilities and accountabilities for appointed claims service providers and icare as the nominal insurer...

  8. Premium updates for 2024-25

    Information

    We've made some updates to our premium model to provide employers with greater stability and make things simpler...

  9. Industry Champion 2020

    Information

    Celebrating the achievements of our 2020 CASE Awards nominees...

  10. icare CASE Awards

    Information

    icare Care and Service Excellence (CASE) Awards recognise outstanding service delivery in the NSW workers compensation industry...