Returning to school or study after a motor accident injury
Information for icare lifetime care participants and families about how we can help get them back to school or study...
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COVID-19 information for Dust Diseases service providers
Service continuity throughout the COVID-19 pandemic...
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icare coronavirus information for CTP Care clients
Supporting CTP Care clients during the COVID-19 pandemic...
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icare coronavirus information for medical and health providers
Information for medical and health providers about coronavirus (COVID-19)...
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Fact sheets
Resources and tips for employers, workers and service providers...
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Invoicing and payment for services
We make payments directly to service providers for approved treatment, rehabilitation and care services...
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Claims management decision framework
The claims management decisions framework outlines decision responsibilities and accountabilities for appointed claims service providers and icare as the nominal insurer...
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Premium updates for 2025-26
We've made some updates to our premium model to provide employers with greater stability and make things simpler...
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Guidance note tutoring for students with brain injury
Requests for tutoring should be included in an Education Support Request, refer to our Guidance Note for support...
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Guidelines for prescribers - exercise and fitness equipment
This document details the qualifications and experience required to be eligible to prescribe specific types of equipment...
