1. Working with us as an attendant care provider

    Information

    Attendant care providers need to be approved to work in our care schemes. We have a panel of approved attendant care providers who are appointed through a tender process...

  2. Resources for planning and case management

    Information

    The following resources assist with effective planning and case management and they are not specific to My Plan...

  3. Working with CTP Care

    Information

    Information for service providers about working with CTP Care, including how to become a provider, delivering treatment and care, service-related expenses and client privacy...

  4. Medical treatment for people with a work-related dust disease

    Information

    If you have a work-related dust disease, you may be able to have your medical treatment costs paid for by us...

  5. Information on COVID-19 for icare customers

    Information

    icare is committed to ensuring our services continue to support our customers throughout and beyond the COVID-19 pandemic...

  6. Easy English guidelines for social distancing

    Information PDF [67 KB]

    COVID-19 is a serious illness and the Government needs everyone to help stop the spread...

  7. CTP Care payment codes

    Information PDF [0.1 MB]

    Service providers working with CTP Care, include payment codes on your treatment and care requests to ensure a prompt response...

  8. Building cultural competency in working with First Nations people (MPI005)

    Information PDF [0.2 MB]

    Service providers working with Lifetime Care and Workers Care can refer to this information to access resources aimed at developing cultural competency...

  9. Therapy progress report guide (MPI016)

    Information PDF [0.1 MB]

    Service providers working with Lifetime Care and Workers Care can refer to information about therapy progress reporting and how to use the Therapy progress report template...

  10. Mandatory reporting for case managers (MPI003)

    Information PDF [0.2 MB]

    Case Managers working with Lifetime Care and Workers Care can use this information sheet to learn about their obligations and resources regarding mandatory reporting...