1. Complaints and feedback: Lifetime Care participants and Workers Care workers

    Information

    We’re here to help and value what you have to say. If we’ve exceeded your expectations, or we haven’t met them, we want to hear from you straight away...

  2. Education and study support services

    Information PDF [0.2 MB]

  3. Shine Summer 2019

    News PDF [1 MB]

    Sharing stories, ideas and news across Lifetime Care and Workers Care...

  4. Shine Winter 2018

    News PDF [1.1 MB]

    icare Shine newsletter - winter edition...

  5. Shine Winter 2020

    News PDF [1.1 MB]

    Sharing stories, ideas and news across Lifetime Care and Workers Care...

  6. Working with a case manager

    Information

    Through our care schemes, some participants are partnered with a case manager to help coordinate their treatment, rehabilitation and care needs...

  7. Worker Injury Assessment Form

    Forms DOCX [0.2 MB]

    Workers Compensation Insurers making an application for injured workers to enter the Workers Care program complete this form to assist Workers Care decide if the injured worker continues to meet the...

  8. Invoicing requirements - Workers Care

    Information PDF [0.1 MB]

    Service providers working with Workers Care, refer to this information sheet when sending us tax invoices...

  9. Invoicing requirements - Lifetime Care

    Information PDF [99 KB]

    Service providers working with Lifetime Care, refer to this information sheet when sending us tax invoices...

  10. Care needs Assessor Expectations

    Information PDF [0.1 MB]

    Information for icare panel care needs assessors to explain expectations of inclusion on the icare needs assessor panel...