1. icare to pay out $38 million to 53,000 injured workers

    News

    Today icare announced that it will proactively pay $38 million to 53,000 injured workers affected by historic weekly payment calculation errors, in order to get benefits back to the people who need...

  2. Improvement at icare

    Information

    We are actively engaged in a program to improve icare's operations, performance, culture, risk and governance, to ensure better outcomes for our customers, our people and our schemes...

  3. icare’s extensive reforms spark major improvements for NSW communities

    Information

    Following a comprehensive 3-year program of reform and remediation, icare has formally addressed all 107 recommendations from an independent review...

  4. Kirsten Armstrong appointed to icare Board

    News

    icare Chair John Robertson has announced the appointment of Kirsten Armstrong to the icare Board, following the retirement of Peeyush Gupta as a non-executive director...

  5. icare announces changes to executive remuneration framework

    News

    The icare Board has reviewed the design of the executive remuneration framework in line with recommendations from the 2021 McDougall Review...

  6. Eighth quarterly update of icare's Improvement Program released

    News

    This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period from 1 August 2023 to 31 October 2023...

  7. Fifth quarterly update of icare's Improvement Program released

    News

    This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 November 2022 to 31 January 2023...

  8. icare to review payments to Dust Disease Care participants

    News

    Historical Dust Disease Care payments under review...

  9. New CEO releases governance report

    News

    icare Chair and CEO welcome independent governance, culture and accountability review and commit to taking action to refocus the organisation...

  10. Previous improvement updates

    Information

    As we have made improvements at icare we have provided updates to show progress...