1. Customer Advocate

    Information

    Your Customer Advocate is here to be your voice within icare, helping deliver fair customer outcomes for you, our customer...

  2. icare customer experience

    Information

    We use a range of metrics, including Customer Satisfaction (CSAT), to understand how we can improve our customer experience...

  3. Feedback and complaints: Sporting Injuries

    Information

    If you're unhappy about something or wish to make a complaint, talk to your Sporting Injuries policy or claims contact. They may be able to rectify your concerns immediately...

  4. Mark Goodsell appointed to icare Board

    News PDF [0.2 MB]

    icare Chair John Robertson has announced the appointment of Mr Mark Goodsell to the icare Board, following the retirement of Ms Lisa McIntyre as a non-executive director...

  5. Sports Insurance Application Form

    Forms PDF [0.1 MB]

    Use this form to apply for membership to the icare sporting injuries insurance scheme...

  6. Sporting Injuries Insurance Act 1978

    Policies PDF [0.4 MB]

  7. Sporting injuries insurance information sheet

    Information PDF [1.5 MB]

  8. Deceased participant benefit application for schools and departments

    Forms PDF [82 KB]

    Use this form to apply for death benefits for a deceased person participating in a school sporting activity or authorised activity of NSW sport and recreation...

  9. Injury benefit application for schools and departments

    Forms PDF [79 KB]

    Use this form to apply for injury benefits by a school child or participant in an activity of NSW Sport and Recreation...

  10. Deceased participant benefit application for sports oganisations

    Forms PDF [79 KB]

    Use this form to apply for death benefits for a deceased participant...