1. Assessment tools and resources

    Information

    Find assessment tools to monitor progress, quality of life and determine support needs of people with severe workplace or motor accident injuries...

  2. How to request services on behalf of an injured person

    Information

    Download request forms and find out how to request services on behalf of an injured person...

  3. Claims management service model

    Information

    We deliver a tailored experience by looking at the personal and physical needs of each claim, then select the right channel to help you manage and support you through the claim...

  4. Notify us of an injury or make a claim

    Information

    Reporting a workplace illness or injury - steps for employers when lodging a workers compensation claim for employees...

  5. Claims management decision framework

    Information

    The claims management decisions framework outlines decision responsibilities and accountabilities for appointed claims service providers and icare as the nominal insurer...

  6. Understanding the online claims process

    Information

    Since 1 January 2018, employers and injured workers have had the option to report an incident or injury via our online injury notification form...

  7. Connecting you to your cover

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    We’ll connect you with information and updates to help you get the best out of your workers compensation insurance policy...

  8. Calculating the cost of your workers insurance premium

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    Calculating your premium - small, medium and large businesses...

  9. Loss Prevention and Recovery Products

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    Cover for large employers with a focus on preventing injury and helping their injured employees recover...

  10. Take out a sports insurance policy

    Information

    How to take out a sports insurance policy as a NSW sporting organisation...