icare announces new HBCF distributor panel
icare has announced a new panel of distributors, which provide support and advice to builders seeking Home Building Compensation insurance in New South Wales...
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HBCF to take over management of home building compensation claims
We are excited to announce that the Home Building Compensation Fund (HBCF) will begin to take over the management of homeowner claims from Gallagher Bassett, from 1 February 2025...
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Access to information
A wide variety of information is available for the public to access. Details of how to access that information is listed on this page...
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Making a claim
Incomplete or defective work to your home by a building contractor can be stressful. Under the hbcf insurance, you may be able to get compensation...
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HBCF Premium Guidelines
Find out how HBCF insurance premiums are calculated...
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HBCF Homeowner Fact Sheet
icare Home Building Compensation Fund (HBCF) provides a safety net for homeowners with incomplete or defective residential building work where the builder or contractor is no longer able to meet their...
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BCRP complaint and dispute handling procedure
A detailed guideline for the handling of complaints and disputes in relation to service standards, conduct or alleged breaches of the BCRP Agreement by the BCRP service providers...
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icare HBCF Claim Form
This form should be used when lodging a claim for policies issued from 1 July 2010 by the Home Building Compensation Fund (HBCF)...
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icare HBCF Loss Notification Form
This form should only be completed to notify a loss under an insurance policy issued from 1 July 2010...
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Our strategy
Our focus is on building on the strong foundations we established by redesigning what we do and how we do it to put our customers at the centre. Our purpose is to protect, insure and care for the...
