About us
We're changing the way people think about insurance & care. We deliver insurance and care services to the business, people and communities of NSW...
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Forms and resources for builders and homeowners
Browse our forms and resources and download PDF documents specific to you...
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Apply for a Certificate of Insurance
How and when builders should make an application for a hbcf certificate of insurance...
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icare coronavirus information for Home Building Compensation Fund (HBCF)
icare responds with frequently asked questions about the impact of coronavirus on the Home Builders Compensation Fund (HBCF)...
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Statement on Oracle Building Corporation
Building company Oracle Building Corporation Pty Ltd has gone into formal Liquidation...
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Feedback and complaints
If you're unhappy about an experience you've had with us, we want to hear about it...
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Eligibility
The requirements for obtaining eligibility, and certificates of insurance...
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New phone number for HBCF from 30 January 2025
HBCF is pleased to announce a new phone number as part of our upgraded telephony system to deliver enhanced service and support to our customers...
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Independent Review of icare's Improvement Program released
The First Quarterly Update on icare’s progress in addressing the McDougall and GAC Recommendations prepared by independent assurer, Promontory Australia, has been released...
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HBCF launches new eligibility assessment process
On 4 July 2022, HBCF launched its new eligibility assessment process for builders seeking to purchase certificates of home building compensation insurance...
