1. BCRP Confirmation Components 1,2 & 3

    Forms PDF [0.1 MB]

    This form is to be completed by a Building Contract Review Program (BCRP) Service Provider where a Builder has elected to participate in the BCRP for a building contract of $50,000 or more...

  2. Policy of Insurance under Part 6 of the Home Building Act 1989 (1 June 2018 - current)

    Policies PDF [0.2 MB]

    This document is the policy of insurance for building warrant that includes what you are and are not covered for, your period of cover, and any limitations and exclusions...

  3. Home Warranty Insurance Policy for Residential Work (1 July 2010 to 30 January 2012)

    Policies PDF [0.1 MB]

  4. Home Warranty Insurance Policy for Residential Work (1 February 2012 to 14 January 2015)

    Policies PDF [0.1 MB]

  5. Home Building Compensation Fund (HBCF) Policy (15 January 2015 – 31 May 2018)

    Policies PDF [0.1 MB]

  6. Claims Handling Guidelines

    Guidelines PDF [50 KB]

  7. Market Practice Guidelines

    Guidelines PDF [55 KB]

    Market Practice Guidelines made under the section 91A of the Home Building Act 1989...

  8. HBCF appoints new claims manager Gallagher Bassett

    News PDF [0.1 MB]

    icare HBCF announces that icare has appointed Gallagher Bassett as the new HBCF claims manager...

  9. Promontory – Third Quarterly Update on icare's Improvement Program

    News PDF [1.1 MB]

    This update sets out Promontory Australia’s observations on icare’s progress in addressing the McDougall and GAC Recommendations during the period from 1 May 2022 to 31 July 2022...

  10. Promontory - Second Quarterly Update on icare's Improvement Program

    Reports PDF [1 MB]

    The Second Quarterly Update on icare's progress in addressing the McDougall and GAC Recommendations prepared by independent assurer, Promontory Australia...