1. Home Building Compensation Fund

    Information

    hbcf is the only provider of insurance under the Home Building Compensation Fund for residential building projects in NSW...

  2. HBCF Builder Self-Service Portal

    Information

    Login to see all your eligibility details and policy purchases in the HBCF database and apply for certificates of insurance online...

  3. Claims Information for Homeowners

    Information PDF [1.5 MB]

    The information in this booklet applies only to claims made under insurance policies issued from 1 July 2010 onwards...

  4. HBCF Authority to Act Form

    Forms PDF [0.2 MB]

    Use this form if you (the homeowner) want to authorise a third-party or legal representative to manage a claim on your behalf...

  5. Making a claim

    Information

    Incomplete or defective work to your home by a building contractor can be stressful. Under the hbcf insurance, you may be able to get compensation...

  6. Lodge a complaint or dispute

    Information

    If you’re dissatisfied with a decision or the service received from icare HBCF or its scheme agents, you can make a complaint through applicable internal dispute resolution (review) processes...

  7. About us

    Information

    We're changing the way people think about insurance & care. We deliver insurance and care services to the business, people and communities of NSW...