1. BCRP complaint and dispute handling procedure

    Tools PDF [0.2 MB]

    A detailed guideline for the handling of complaints and disputes in relation to service standards, conduct or alleged breaches of the BCRP Agreement by the BCRP service providers...

  2. icare HBCF Claim Form

    Forms PDF [2.1 MB]

    This form should be used when lodging a claim for policies issued from 1 July 2010 by the Home Building Compensation Fund (HBCF)...

  3. icare HBCF Loss Notification Form

    Forms PDF [0.3 MB]

    This form should only be completed to notify a loss under an insurance policy issued from 1 July 2010...

  4. Find a HBCF insurance broker distributor

    Information

    A directory of all HBCF insurance broker distributors and their locations. HBCF insurance may only be purchased from approved broker distributors...

  5. Access to information

    Information

    A wide variety of information is available for the public to access. Details of how to access that information is listed on this page...

  6. HBCF building contract review program

    Information

    The program enables new builders to obtain hbcf cover and also experienced builders to take on new types of construction for the first time...

  7. Building Commission NSW and SIRA

    Information

    The role of SIRA and Building Commission NSW in regulating the home building industry and hbcf...

  8. HBCF to take over management of home building compensation claims

    News

    We are excited to announce that the Home Building Compensation Fund (HBCF) will begin to take over the management of homeowner claims from Gallagher Bassett, from 1 February 2025...

  9. New phone number for HBCF from 30 January 2025

    News

    HBCF is pleased to announce a new phone number as part of our upgraded telephony system to deliver enhanced service and support to our customers...

  10. HBCF premium calculator

    Information

    Premium estimator tool for builders and homeowners...