This update sets out Promontory Australia's observations on icare's progress in addressing the McDougall and GAC Recommendations during the period from 1 August 2022 to 31 October 2022...
Insurance and Care NSW (icare) is undertaking a two-year program to enhance the way we offer builder's warranty insurance through the Home Building Compensation Fund (HBCF)...
icare is simplifying the way most builders can obtain eligibility to purchase certificates of home building compensation insurance...
icare has updated additional total contract values for its service provider contracts after confirming service provisions and spend, as part of its procurement improvement program and ongoing...
icare has announced the appointment of Melanie Howard-McDonald as the new Customer Advocate charged with being the voice of the customer...
icare Chair John Robertson has announced the appointment of a further two Non-Executive Directors, experienced financial services executives Kylie Willment and Virginia Malley...
A directory of all HBCF insurance broker distributors and their locations. HBCF insurance may only be purchased from approved broker distributors...
If you’re dissatisfied with a decision or the service received from icare HBCF or its scheme agents, you can make a complaint through applicable internal dispute resolution (review) processes...
The HBCF Claims Quoting System (CQS) allows you to register interest in completing work on any of our current claims...
Login to see all your eligibility details and policy purchases in the HBCF database and apply for certificates of insurance online...
