Equipment contracts

The equipment contracts are used to supply and service disability and healthcare equipment, otherwise known as assistive technology (AT), for NSW-based people in Lifetime Care and the Workers Care Program.

icare has access to three NSW Government contracts managed by HealthShare NSW that are to be used for equipment requests. These contracts are 820 Clinical Furniture, 922 Beds and Mattresses and 963 Compression Garments, and are only applicable when the participant/worker resides in NSW.

Contract 820 - Clinical furniture includes a large range of equipment in the following categories:

  • bathing and toileting equipment
  • care chairs
  • power conversion
  • power lift chair
  • transfer equipment
  • wheelchairs and seating
  • pressure care
  • bedside accessories.

Contract 922 - Beds and Mattresses includes a range of equipment in the following categories:

  • electric hi-lo beds
  • pull apart beds
  • foam mattresses
  • powered mattresses
  • bed accessories.

Contract 963 - Compression Garments and Walking Aides includes a range of equipment in the following categories:

  • compression garments – off the shelf
  • walking frames
  • four wheeled walkers
  • walking sticks
  • crutches.

How to prescribe equipment using the contracts

Equipment prescribers working with icare participants are required to:

  1. Consider the most appropriate item of equipment for the participant or workers in their circumstance.
  2. Check icare’s HealthShare product lists to identify if the item is on contract (NSW-based participants/workers only).
  3. If the item is on the contract, request a quote from the supplier informing the supplier that the HealthShare contract pricing for either 820, 922 and 963 will apply.
  4. Attach the quote to the Equipment Request Form (Word, 0.2 MB) and send to icare. You must provide the name of the product and the supplier product code and contract number on all request forms.

If you are prescribing equipment for people in Lifetime Care and the Workers Care Program who reside in NSW and would like the product lists for each contract, please email equipment.care@icare.nsw.gov.au.

Equipment prescribers contact suppliers directly:

  • All requests for quotes and orders are placed directly with contract suppliers. The product lists specify the models and suppliers for contract items. The contract and product number must be used when requesting a quote or placing an order.
  • Specific questions regarding contract items, assessment and trials should be directed to contract suppliers.
  • Supplier details are listed on the index page of the product lists.

Equipment for hire or purchase is to be sourced exclusively from the contracts, unless there is a need for a product not available on the contracts.

  • Equipment not available on the contracts
    • prosthetics and custom-made orthotics (some off-the-shelf orthoses are available from panel providers)
    • equipment considered to be for every day common household use, for example laundry trolley
    • consumables, as these are supplied by icare’s consumables contracts
    • home modifications or vehicle modifications.
  • Equipment not serviced by contracted providers
    • prosthetics
    • BIPAP or CPAP machines
    • suction machines
    • feeding pumps
    • home modifications or vehicle modifications
    • products for which there's an exclusive repairer arrangement.
  • HealthShare NSW contract service delivery principles
    • statewide service delivery available across NSW
    • to deliver and set-up equipment at the person's address
    • timeframes for delivery of purchases will be identified at time of order by the provider.     

If there is a need to use a product that is not on the contract products lists, prescribers will be required to identify reasons that equipment available on the contracts are not suitable for the participant or worker. These reasons will need to be included in Part 2Bi of the Equipment Request Form (Word, 0.2 MB).

Possible reasons for prescribing outside of the contracts include:

  • a clinical need for equipment or services that is not available on the contract
  • accessories or parts are required for equipment not available on the contract
  • the person lives outside of NSW or overseas.
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